We are looking for a Billing Specialist to join a manufacturing organization in Maple Grove, Minnesota. This Long-term Contract position focuses on accurate invoice processing, customer account support, and timely issue resolution while helping maintain strong billing operations. The ideal candidate brings a service-driven approach, strong organizational skills, and the ability to work cross-functionally in a fast-paced environment.

Responsibilities:

• Prepare and issue customer invoices with a high level of accuracy, ensuring billing is completed within established timelines.
• Transmit invoices through customer-facing billing platforms and follow through to confirm successful submission and acceptance.
• Maintain customer account records in SAP, including updates to billing details, tax settings, and related account information.
• Handle tax credit activities and assist with the collection, verification, and upkeep of tax-exemption documentation.
• Review account activity, reconcile balances, and research discrepancies to support accurate billing outcomes.
• Address customer questions related to invoices, payments, account status, and backup documentation in a thorough and timely manner.
• Partner with teams such as Sales, Customer Service, Finance, Tax, and Order Management to resolve billing concerns efficiently.
• Contribute to process enhancements by identifying opportunities to strengthen billing workflows, documentation, and internal controls.
• Keep organized records and perform billing activities in alignment with company policies and compliance standards.