JOB SUMMARY

The Medical Billing Payment Poster is responsible for accurately and timely posting payments, contractual allowances, adjustments, denials, and rejections received from insurance carriers and patients. This role ensures the integrity of patient accounts by reviewing remittance information, reconciling payments, and identifying discrepancies that require further investigation or follow-up. The Medical Billing Payment Poster must possess a strong understanding of insurance denial and adjustment codes to determine appropriate account actions, including patient billing, write-offs, corrections, and escalated review. This position also manages overpayments, insurance recoupments (take-backs), forward balances, and other account reconciliation activities while ensuring compliance with organizational policies, payer requirements, and revenue cycle best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides professional, courteous, and exceptional customer service to patients, colleagues, insurance representatives, and other stakeholders. Collaborates effectively with coworkers and management to foster a positive work environment and promote teamwork across departments. Maintains the highest level of confidentiality and safeguards sensitive patient, client, and company information in accordance with HIPAA regulations and organizational policies. Processes and posts payments accurately and timely, utilizing knowledge of Explanation of Benefits (EOBs), Electronic Funds Transfers (EFTs), lockbox payments, manual payments, insurance recoupments, and forward balance transactions. Reviews insurance payments for accuracy and verifies compliance with contractual reimbursement rates and fee schedules, identifying and addressing discrepancies as needed. Reconciles daily payment postings and deposits, ensuring account balances are accurate and financial transactions are properly documented. Demonstrates strong attention to detail while managing multiple priorities, working independently, and consistently meeting established deadlines. Works closely with the Billing Manager and other revenue cycle staff to enhance workflows, improve processes, and support departmental goals. Maintains dependable attendance and punctuality, consistently reporting to work as scheduled and fulfilling assigned responsibilities. Performs additional duties and responsibilities as assigned to support the needs of the department and organization.

MINIMUM EDUCATION AND EXPERIENCE

High School Diploma or equivalent required. Associate degree or completion of post-secondary coursework in a healthcare, medical, business, or related field preferred. Minimum of one (1) year of experience in a medical office, healthcare revenue cycle, billing, accounting, or a related administrative setting; equivalent combinations of education and experience may be considered. Prior medical billing, payment posting, accounts receivable, or healthcare accounting experience required. Working knowledge of medical billing processes, insurance claims, Explanation of Benefits (EOBs), Electronic Funds Transfers (EFTs), and payment reconciliation preferred. Proficient in computer applications, practice management systems, and Microsoft Office programs, particularly Excel and Outlook. Ability to work independently while contributing effectively as part of a team.

EXPERIENCE

Medical Billing Payment Posting:

1 year (Required) Working with

Insurance Denial Codes:

1 year (Required)

SCHEDULE

Between 8am-4:30 PM Hour Day Shift Monday - Friday 24-28 hours per week

Pay:

$19.00 - $24.00 per hour

Benefits:

401(k) Employee assistance program Employee discount Paid time off Parental leave

Experience:

•

Medical Billing Payment Posting:

1 year (Required)

• Working with

Insurance Denial Codes:

1 year (Required) Shift availability: Day Shift (Required)

Work Location:

In person