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Premium Billing Specialist
Career Insights for Billing Specialist (General)
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Based on Missouri data
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What they do
A Billing Specialist performs administrative work at financial institutions and banks that handle bills, receipts, and invoices. Manages the status of client accounts and tracks financial records, charges, and receipts of the accounts.
$42,902 / year median in Missouri
+1% projected growth
Job Description
Premium Billing Specialist
Kansas City MO
Premium Billing Specialist I
Americo is hiring a full-time Premium Billing Specialist to join our expanding team!
The hours for this position are 8:00 - 5:00, onsite at our downtown Kansas City office.
The primary purpose of this position is to provide an entry level for candidates who have not demonstrated the education/job experience for a Level 2. This role is responsible for processing incoming payments and handling of phone inquiries from external and internal customers and other duties as assigned.
Key Responsibilities:
Facilitate and administer on demand premium drafting via telephony software for policyholders following department guidelines while adhering to compliance regulations
Apply incoming premiums for life and annuity products in accordance with departmental policies and procedures
Refund overpaid premiums and perform basic accounting transactions between company accounts. Review suspense entries, restricted/suspended policies, and resolve basic customer inquiries
Various other duties based on department needs and individual capacity
Experience and Qualifications:
Basic comprehension of Accounting Principals
Comprehension of Americo processes and systems (NBUW, Vantage, AWD, Americo.com, Microsoft Outlook, SSRS, Navision, PAS, Dashboard, My Americo, Sales Connection, Suitability Interview Program, Calabrio, Finesse, Microsoft Excel, Microsoft Word)
Basic Customer Service and Financial Services knowledge
Excellent written and verbal communications with the ability to interact with internal staff via phone once role proficiency has been obtained
Detail oriented - deliver consistently high quality output
Multi-tasking without undue stress
Ability to be a team player (foster mutual respect in your dealings with others)
Ability to thrive in a learning environment (cross train, added responsibilities)
Critical thinking skills
Education:
Four-year college education or equivalent work experience
#AMERICO #LI-KC2