Front Office / Billing Coordinator — Orthotics & Prosthetics Practice Goldsboro, NC | Full-Time | In-Person | Temporary (Approx. 12 Months) About the Role Our orthotics and prosthetics (O&P) practice in Goldsboro, NC is seeking a reliable, detail-oriented front office professional to manage day-to-day patient services and billing operations. This is a temporary, approximately one-year position due to an upcoming practice transition — a great fit for someone seeking stable, meaningful work with a defined timeline (contract, bridge-to-retirement seekers, or those wanting predictable hours without a long-term commitment). This role works closely and independently with the practice owner, handling day-to-day patient services and office operations. What You'll Do Greet patients and manage a welcoming front office environment Answer phones and manage incoming calls Schedule patient appointments and make proactive follow-up calls ahead of appointments and after no-shows Sign for and log incoming packages Update and maintain patient information Verify patient insurance coverage Coordinate with referring physicians' offices to obtain necessary paperwork Order orthotic parts through vendor websites (clear, direct instructions provided) Receive and inventory incoming orthotic parts Use OPIE practice management software for scheduling and patient records Close and lock up the office at the end of the day, including setting the alarm system Work independently with minimal direct supervision Must be able to pass a national background check (required for Medicare-participating practice) Billing — Growth Opportunity Insurance billing is currently handled by an outside billing agency, so no billing experience is required to start. However, for a candidate who is ready and able to take over billing duties in-house, this includes: Preparing and submitting claims through Waystar (clearinghouse) for insurance reimbursement Researching and resubmitting corrected insurance authorizations following claim denials Using OPIE for billing functions Applying working knowledge of Medicare/Medicaid billing protocols Candidates who take on and manage this billing work are eligible for a bonus of 1% of collected billed services , in addition to base hourly pay. This is paid as a quarterly bonus. What We're Looking For (Billing Coordinator) Prior experience in a medical office, billing, or insurance verification role Experience with OPIE software strongly preferred Comfortable learning and using a medical billing clearinghouse (Waystar or similar), or existing experience with one Working knowledge of Medicare and Medicaid billing/authorization requirements

Schedule Monday-Thursday:

9:00 AM - 5:00 PM (1-hour lunch)

Friday:

9:00 AM - 4:00 PM (paid for a full 8-hour day) No after-hours work or on-call phone duty required Compensation & Benefits $20.00/hour Opportunity for a bonus of 1% of billed services for candidates who take on in-house billing

PTO:

begins accruing after 30 days, you'll receive 2 days of PTO per month; PTO use is subject to approval by the business owner Sick time: at the 30 day mark you will receive 3 sick days for the year in full

Pay:

From $20.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off Application Question(s): Are you able to pass a national background check?

Work Location:

In person