Highland Avenue Monmouth Beach, NJ Employment Type:
Full-Time The Two Rivers Water Reclamation Authority is a local government entity providing sanitary sewer service to 12 municipalities in northeastern Monmouth County. Based in Monmouth Beach, the Authority has 35 employees and an annual budget of over $13,000,000. The Authority has an immediate opening for the position of Member Town Billing Administrator. About the Role The Authority seeks a dependable and detail-oriented Billing Administrator to manage the Authority's sewer billing operations of approximately 16,500 accounts and plays a central role in maintaining accurate billing, processing payments, and assisting ratepayers. The administrator will work closely with the Financial Manager and ensure that billing processes run smoothly, timely, and according to established procedures. The position contributes to an essential municipal service that directly supports local communities. The role offers stability, a supportive work environment, and meaningful daily interaction with residents and businesses. The position is full-time (40 hours per week) and union. Benefits include but are not limited to: health insurance, dental insurance, paid time off, pension and a 457(b). The pay range is between $16.83 to $24.04 per hour based on experience and skills. To apply, submit a resume and cover letter to resumes@trwranj.gov. Responsibilities This position prepares and process sewer bills, update account information, manage payments and deposits, handle delinquency notices, and assist with tax sale processing. This position also responds to customer inquiries, support walk‑in customers, coordinate inspections, and maintain accurate records throughout all billing activities. Some supervisory responsibility is included, overseeing clerical support related to billing operations and perform other duties as assigned. Qualifications A high school diploma is required, and experience in utility billing, municipal operations, customer service, or basic accounting is preferred but not required. The role requires strong attention to detail, good communication skills, comfort working with billing software (Edmunds experience is a plus), and proficiency in Microsoft Office. The position requires the ability to follow instructions, resolve billing discrepancies, maintain confidentiality, and handle regular office tasks in a structured environment.
Pay:
$16.83 - $24.04 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid sick time Paid time off Retirement plan