Admin/Billing Specialist Supporting the Team Behind Every Trip At zTrip / WHC Worldwide , we are proud to be the largest taxi transportation provider in North America, delivering safe, reliable, and innovative transportation solutions. We are seeking a detail-oriented and customer-focused Admin/Billing Specialist to support our drivers, operations team, and accounting functions through a combination of administrative, customer service, and billing responsibilities. In this role, you will play a key part in ensuring accurate recordkeeping, efficient billing processes, and exceptional support for our drivers and internal teams. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering outstanding service, we'd love to hear from you. Benefits Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) Paid Holidays 401(k) with Company Match up to 3>#/li### Opportunities for Career Growth and Advancement Supportive and Team-Oriented Work Environment What You'll Do as an

Admin/Billing Specialist:

Administrative Support Provide professional administrative support to drivers, management, and operational teams. Maintain accurate driver, vehicle, and company records in accordance with company policies and regulatory requirements. Perform general office duties, including data entry, filing, document management, scheduling, and phone support. Assist with special projects and administrative initiatives as needed. Billing & Financial Support Process driver vouchers and assist with payment-related transactions. Support drivers with lease account inquiries, billing questions, and transaction research. Reconcile daily trip activity and ensure the accuracy of billing and operational records. Prepare reports and documentation for management review and operational analysis. Collaborate with accounting and operations teams to resolve discrepancies and improve processes. Customer & Driver Support Serve as a point of contact for driver questions and administrative needs. Deliver timely, professional, and high-quality service to drivers, customers, and internal stakeholders. Assist in resolving issues related to driver accounts, billing, and operational support. Foster positive relationships by providing responsive and solution-oriented assistance. Qualifications Previous administrative, billing, accounting, or office support experience preferred. Strong computer proficiency with excellent data entry accuracy and attention to detail. Effective communication and interpersonal skills. Excellent organizational and time-management abilities. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Strong problem-solving skills and a customer-service mindset. Dependable, professional, and team-oriented approach to work. Why Join zTrip / WHC Worldwide? Join the largest taxi transportation network in North America. Make a meaningful impact by supporting the drivers and teams that keep our operations running smoothly. Enjoy a collaborative, supportive workplace culture. Access opportunities for professional development and career advancement. Receive a competitive compensation and benefits package. Apply Today If you are a detail-oriented professional who enjoys administrative support, billing processes, and helping others succeed, we encourage you to apply for our Admin/Billing Specialist position. Join zTrip / WHC Worldwide and help support the team behind every trip.