Responsibilities:

Welcome patients and provide exceptional customer service.
Answer incoming phone calls and schedule appointments.
Verify dental insurance eligibility, benefits, and coverage.
Submit and follow up on insurance claims and pre-authorizations.
Present treatment plans and explain financial arrangements.
Collect copayments, deductibles, and outstanding patient balances.
Coordinate patient scheduling, recalls, and appointment confirmations.
Maintain accurate patient records and insurance information.
Communicate effectively with patients, providers, and team members.
Assist with daily administrative duties to keep the office running efficiently.
Assist with monitoring accounts receivable and following up on outstanding patient balances.
Help maintain office policies, procedures, and compliance with practice standards.
Provide leadership support by helping resolve patient concerns and assisting with front office workflow.

Qualifications:

Minimum of 2 years of dental front office experience required.
Previous experience with treatment planning, insurance verification, and dental billing.
Strong understanding of dental insurance, scheduling, collections, and accounts receivable.
Experience with Dentrix software preferred.
Excellent communication and customer service skills.
Ability to maintain confidentiality and professionalism.
Self-motivated with the ability to prioritize multiple responsibilities in a fast-paced environment.

Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

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