Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Staffmark

Collections Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Pay: $21.48–$22.68/hr

Posted: 4 days ago

Location: Perry, NY (Onsite)

Last Updated: 17 hours ago

Hours: Full-Time

Expires: 10/3/2026

Career Insights for Billing Clerk (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on New York data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Billing Clerk prepares and checks information included on a customer bill or invoice. Assembles and itemizes information on products or services purchased, and verifies amounts including any tax owed.

$42,751 / year median in New York

-14% projected decline

Explore Career

Job Description

Now hiring for a

Collections Customer Service Representative Location:

Geneseo, NY Pay Rate:

$21.48 - $22.68 per hour

Shift:

8:00 AM to 5:00 PM From "Hello" to "Happy Customer". Be the Difference! Looking for Collections Customer Service Representative jobs in Geneseo where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates. Job Duties Handle inbound and outbound customer calls regarding account inquiries and payment arrangements Answer customer questions and provide timely, professional support Discuss payment options and negotiate repayment solutions Respond to customer emails with accurate and helpful information Troubleshoot account issues and resolve customer concerns efficiently Document all customer interactions accurately in the system Follow call scripts, company policies, and compliance requirements Maintain a positive, professional experience during every customer interaction Meet productivity, quality, and performance goals Requirements High school diploma or GED required Strong customer service, communication, and negotiation skills Ability to handle inbound and outbound calls professionally Comfortable multitasking across multiple computer systems Strong typing, data entry, and organizational skills Basic knowledge of standard office software and procedures Ability to problem-solve and resolve customer concerns effectively Goal-oriented with a willingness to learn and meet performance targets Reliable attendance and ability to work onsite in Geneseo, NY Benefits Competitive Weekly Pay Comprehensive Benefits including medical, dental, and vision coverage. Life and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Supportive Team Environment focused on professional growth and customer success. "The Staffmark team had consistent communication and a friendly demeanor." Staffmark Associate Ready to talk your way into a steady paycheck? Apply now