Description We are looking for a detail-focused Collections Clerk to support accounts receivable activity for a construction and contractor services team in Cincinnati, Ohio. This Contract position centers on billing, payment follow-up, and account maintenance tied to insurance claims, requiring accuracy and strong communication with both customers and insurance contacts. The ideal candidate is organized, proactive, and comfortable managing multiple priorities in a fast-paced office environment.

Responsibilities:

• Manage invoicing and payment collection activities related insurance claims while keeping account records current and accurate.
• Monitor outstanding balances, follow up on overdue payments, and work with customers and carriers to resolve billing issues in a timely manner.
• Maintain detailed documentation of homeowner and insurance payments to support accurate accounts receivable reporting.
• Enter billing and collection data into internal systems and spreadsheets with a high degree of accuracy.
• Coordinate with internal teams to verify claim details, confirm charges, and support smooth account resolution.
• Prioritize a high volume of tasks and open items while meeting deadlines and maintaining organized records.
• Communicate professionally with customers, insurance representatives, and colleagues regarding account status and payment activity. Requirements
• High school diploma or equivalent required.
• At least 1 year of collections or accounts receivable experience.
• Familiarity with billing and collection practices, including payment tracking and account follow-up.
• Basic computer proficiency, including Microsoft Office applications and data entry tasks.
• Strong organizational skills, attention to detail, and the ability to work independently.
• Experience using AS400 is preferred.

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