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Emerald Staffing
Member Services Specialist- Billingual
Career Insights for Billing Specialist (General)
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Based on Oregon data
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What they do
A Billing Specialist performs administrative work at financial institutions and banks that handle bills, receipts, and invoices. Manages the status of client accounts and tracks financial records, charges, and receipts of the accounts.
$50,187 / year median in Oregon
+2% projected growth
Job Description
Member Services Specialist- Billingual Emerald Staffing Portland, OR Job Details Full-time $20.50 an hour 3 hours ago Qualifications Spanish Customer communication Teamwork Customer service Client rapport building High school diploma or GED Attention to detail Patience Full Job Description Member Services Specialist Where Great Service Meets Real People Let's be honest. Nobody wakes up excited to call their financial institution. That's exactly why we're looking for someone who can change that. We're searching for a friendly, people-first Member Services Specialist who enjoys solving problems, building relationships, and making someone else's day a little easier. If you're the person friends describe as helpful, organized, and calm under pressure, keep reading. What You'll Be Doing Every day looks a little different, but you can expect to: Help members with deposits, transfers, loan payments, account maintenance, and other financial transactions Answer questions, solve problems, and turn frustrating situations into positive experiences Assist existing members with opening additional accounts and completing credit card applications Spot opportunities to connect members with products that genuinely fit their needs Process administrative tasks with accuracy and attention to detail Balance transactions and maintain accurate records Participate in team meetings, training, and community-focused events Who You Are You might be a great fit if: You genuinely enjoy helping people You're comfortable working with numbers and handling financial transactions You can stay calm when someone is having a less-than-great day You love finding solutions and figuring things out You notice the little details that others miss You can juggle multiple priorities without dropping the ball You enjoy working as part of a supportive team What You'll Bring High school diploma or equivalent Previous banking, credit union, financial services, cash handling, or customer service experience preferred Strong communication and relationship-building skills Confidence using technology and learning new systems A positive attitude and willingness to learn Why You'll Love It Here We're looking for someone who wants more than just a job. We want someone who wants to make an impact. You'll join a team that believes exceptional service still matters, celebrates wins together, supports one another through challenges, and takes pride in helping members reach their financial goals. A Few Things We Value ✔ Kindness over ego ✔ Solutions over excuses ✔ Accuracy without losing the human touch ✔ Teamwork without the corporate buzzwords ✔ Relationships over transactions If you're ready to bring your customer service skills, positive attitude, and problem-solving superpowers to a role where every day offers the chance to help someone, we'd love to hear from you. Apply today and become the reason someone leaves with a smile instead of a headache.