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AmeriServ Financial, Inc.

Customer Service Representative - Collections

Entry-Level JobVerifiedNo experience needed

Career Insights for Billing Clerk (General)

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Scorecard

Based on Pennsylvania data

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What they do

A Billing Clerk prepares and checks information included on a customer bill or invoice. Assembles and itemizes information on products or services purchased, and verifies amounts including any tax owed.

$41,725 / year median in Pennsylvania

-17% projected decline

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Job Description

JOB TITLE
Customer Service Rep. Trainee
DEPARTMENT
Various ( 0 thru 12 months)
DUTIES:
Process paperwork related to departmental activities and establish and maintain files and records, including those of a confidential nature. Operate a computerized word processing system to produce, letters, reports, forms, and other printed documents. Perform various clerical duties, such as typing, filing and recording. Answer telephone responding to general inquires; direct customers to the appropriate area. Prepare and execute documents such as, notes, disclosures, rescissions and checklists. Issue the proceeds checks. Perform a variety of duties related to the processing and administration of existing loans in the following areas; consumer lending, commercial lending, and mortgage lending. Perform all other related duties as assigned.