Stays focused on completing daily tasks accurately and on time.
Operational Excellence:
Maintains high standards of quality for all transactional work.
Interacts Effectively:
Communicates clearly and updates supervisors on task status and potential escalations.
Reliability:
Demonstrates consistency in handling repetitive, complex data sets with integrity.
Hard Skills:
SAP Invoice to Cash tool Bachelor's required
JOB SUMMARY
Support the Invoice to Cash (I2C) department by executing daily operational tasks focused on e-commerce accounts receivable and sales billing. The role provides essential technical and administrative support to ensure the financial integrity of e-commerce revenue. Working under the direction of the A/R Lead, the Analyst will assist in resolving billing blocks, performing reconciliations, and ensuring the continuous flow of sales data into SAP and two other cloud-based solutions for Invoice to Cash. The position requires strong attention to detail and the ability to process large volumes of data in a fast-paced, team-oriented environment.
TASKS, DUTIES & RESPONSIBILITIES 1.
E-commerce A/R & Reconciliation Support (~40%)
Reconciliation Execution:
Execute daily sales validation tasks and process A/R pending reconciliations for E-commerce and Retail accounts.
Payment Gateway Assistance:
Reconcile daily payment files from Payment Service Providers (PSPs) against internal records; flag funding overages or shortages for senior review.
Automation Project Support:
Assist with data reconciliation during Go Live for eCommerce automation projects within 3rd party cloud-based solutions (Blackline/High Radius).
Entry & Adjustments:
Perform manual SAP entries and adjustments as directed to ensure A/R pending accounts remain clear and the subledger is updated accurately. 2. Sales Billing Support (~35%)
Billing Block Resolution:
Monitor SAP billing block reports and perform the necessary steps to release blocks for D2C Brands and Retail partners based on established protocols.
Data Flow Monitoring:
Assist in auditing orders in "shipped" status held by billing blocks to minimize impact on daily targets.
Internal Transaction Support:
Support the processing of retail Sales Billing Blocks and Company Store sales to ensure uninterrupted billing.
Wholesale Billing Support:
Support the resolution of B2B Wholesale billing blocks by reviewing master data gaps or credit limit status.
Payment Processing:
Assist in the processing of ACH/wire and check payments in accordance with department standards. 3. Reporting & Data Maintenance (~15%)
Dashboard Updates:
Assist in the daily update of Power BI dashboards by ensuring accurate data extracts from SAP.
Metric Tracking:
Compile data for key Invoice to Cash (I2C) metrics and prepare monthly reports for distribution by the I2C Team. S4
Readiness:
Provide administrative and data-entry support for SAP S4 readiness and digital transformation objectives. 4. Cross-Functional Coordination (~10%)
Inquiry Resolution:
Act as a support contact for Supply Chain inquiries regarding missing sales, pricing discrepancies, or material master data.
Process Documentation:
Assist in documenting standardized procedures (SOPs) and updating best practice manuals for the department.
Integration Support:
Provide A/R data support for tasks related to the integration of new brand acquisitions.
JOB REQUIREMENTS
Education, Experience and Skills Education:
College degree required.
Experience:
Previous experience in a high-volume Accounts Receivable or Finance support role.
Technical Skills:
Proficiency in Excel (data entry, basic formulas) and Outlook. Previous work using Power BI is requested.
Detail Orientation:
High level of accuracy in data entry and root cause investigation.
Collaboration:
Ability to work effectively within a team and take direction from senior analysts and leads.
Specific Designations & Certifications ERP:
Previous experience in SAP ECC or S4 HANA (or similar large ERP) is required.
Software:
Exposure to Blackline or High Radius is highly preferred.
Industry:
Experience in Consumer Packaged Goods (CPG) or E-commerce is an advantage.
CORE COMPETENCIES
Achieves Results:
Stays focused on completing daily tasks accurately and on time.
Operational Excellence:
Maintains high standards of quality for all transactional work.
Interacts Effectively:
Communicates clearly and updates supervisors on task status and potential escalations.
Reliability:
Demonstrates consistency in handling repetitive, complex data sets with integrity.
Pay:
$30.00 - $33.00 per hour Expected hours: 40.0 per week