Billing and Administrative Assistant. Updated 2026 Full-Time | Remote | $25-$32/hour Jennifer L. Flood, LMFT, LPCC — Marriage and Family Counseling Group, Inc. Sacramento, CA | jenflood.com We're a growing group psychotherapy practice in Sacramento looking for an experienced billing and administrative professional who can own our billing operations end to end — not just process what's handed to them. This is a full-time, remote role on a small, collaborative team. If you're the person who catches the underpaid claim before anyone asks, keeps a clean paper trail, and can be warm with a frustrated client on the phone, we want to talk to you. Bonus points for a sense of humor — we like to keep things light while doing meaningful work. About us Jennifer L. Flood, LMFT & LPCC, leads a thriving group practice providing compassionate, high-quality in-person and telehealth therapy to individuals, couples, and families throughout the Sacramento region. You'll report directly to the practice owner and work closely with our practice administrator — a two-person admin team supporting a growing clinical staff. We're a close-knit, mission-driven team that values professionalism, kindness, and collaboration. Our clinicians and admin staff work together with mutual respect and a shared commitment to serving our community. We believe in clear communication, personal accountability, and supporting one another — whether that's solving a billing snag or celebrating a team win. What you'll do Billing and claims Submit insurance claims weekly after reviewing provider documentation for accuracy and completeness Post and track payments, reconcile EOBs, and maintain accurate financial records Contact insurance companies on underpaid, unpaid, and denied claims, and resubmit corrected claims Obtain and track insurance authorizations; resolve denials Maintain monthly reports of outstanding balances and flag trends before they become write-offs Enter billing and financial data into client accounts Generate and send superbills on request Administer the practice's fee policies, including no-show and late cancellation fees, letter-writing fees, and billable admin time Prepare Good Faith Estimates in compliance with the No Surprises Act Credentialing and payer enrollment Manage credentialing and enrollment applications for clinicians across all contracted payers Maintain CAQH profiles and keep provider data current with each payer Track application status and follow up with payers until approval Set up and maintain provider portal access for the practice Client and provider support Serve as the primary point of contact for client billing inquiries Follow up with clients on payment plans and missed payments Communicate with clinicians about billing issues and resolutions Partner with our practice administrator on shared client-facing and operational needs Administrative, HR, and documentation Assist with payroll processing and new staff onboarding Maintain written procedures for billing and credentialing workflows in the practice's policies and procedures manual, and keep them current as processes change Keep systems access, trackers, and records shared and current so the practice has continuity during time off Provide administrative support to the owner on special projects You'll thrive here if you Take ownership of your work and move things forward without being asked twice Follow through and close the loop, especially on the claims that take four calls to resolve Stay warm and professional with clients and colleagues, including on the hard days Speak up early when something isn't working, rather than letting it sit Like being trusted to run your piece of the practice Qualifications Minimum 2 years of medical billing experience; mental health billing strongly preferred Advanced working knowledge of

ICD-10, CPT

codes, and commercial insurance billing Experience with payer credentialing and provider enrollment strongly preferred Experience with an EHR and billing platform; SimplePractice a plus Strong written and verbal communication skills Comfortable working independently and remotely, managing your work by email and phone Detail-oriented, reliable, and solution-focused High school diploma or GED required; Medical Billing Certificate preferred Must reside in California Tech stack SimplePractice (EHR and billing)

• Microsoft Office Suite (Outlook, Excel, Word, Teams)
• OneNote
• Gusto (payroll)
• CAQH
• Insurance provider portals Schedule Full-time, 40 hours per week, Monday through Friday.

Flexible hours — you set your schedule within the business week. Compensation and benefits $25-$32 per hour, depending on experience Fully remote Flexible schedule Paid sick leave Full-time employees are eligible for health, dental, and vision insurance; life and long-term disability insurance; HSA options; and a 401(k) How to apply Send your resume and a short note about your billing experience to jen@jenflood.com. In your note, tell us about a claim or billing problem you had to chase down, and how you resolved it. We read every application and will respond either way. Jennifer L. Flood, LMFT, LPCC — Marriage and Family Counseling Group, Inc. is an equal opportunity employer. We're committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply.

Job Types:

Part-time, Full-time Pay:

From $28.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Do you live in the greater Sacramento Area? I am only considering local applicants.

Experience:

ICD-10: 1 year (Required)

Work Location:

Remote