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ACTalent, Inc. | NLX
Business Operations Associate
Career Insights for Billing Specialist (General)
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Scorecard
Based on Maryland data
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What they do
A Billing Specialist performs administrative work at financial institutions and banks that handle bills, receipts, and invoices. Manages the status of client accounts and tracks financial records, charges, and receipts of the accounts.
$47,138 / year median in Maryland
+2% projected growth
Job Description
Business Operations Associate
Overview Actalent has an immediate opening for a Business Operations Associate at our Corporate Office in Hanover, MD!
Compensation Hourly:
$21.63 Bonus potential: up to $1000 per quarter Schedule Full Time | Permanent Monday- Friday | 8:00 AM
- 5:00 PM Hybrid | 4 days in office
- 1 day remote About Actalent With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.
Qualities include:
building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment and the ability to adapt to changes in the workplace. Responsibilities- Management of customer accounts, including but not limited to invoicing, collections, adjustments, customer service and working with clients to resolve outstanding issues
- Manage total accounts receivable with an aging in excess of $3.5 M
- Auditing account specific reports to ensure accurate billing and client specific information
- Support liaison between field offices and other corporate departments (CA, Delivery, Finance, and FSG)
- Responsible for gathering the necessary data to assist management with account specific decisions
- Review Agreement amendments/modifications and incorporate changes for correct customer support and billing, address any potential issues with Finance Leadership
- Assists/supports fulfillment of contract deliverables, billing and cash collections.
- Detailed knowledge of Statement of Work (SOW) contracts/purchase order terms and conditions
- Onboarding of new clients and management of client specific billing arrangements (rates and procedures) and maintain compliance with these requirements.
- Utilize internal tools and customer tools to support Client requirements.
- Establish and maintain client documentation files
- Review and follow up on Audit results to ensure data integrity and compliance
- Confirm assigned projects/programs/contracts are closed out, accurate, and complete
- Oversee data governance of systems to ensure accurate reporting (Oasis and PSPC) Qualifications
- College degree or 2-3 years of relevant experience
- Proficient in Microsoft Office (Excel and Word is required
- Strong organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Ability to work independently and as a team player About Actalent With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.
- Bringing their best selves to work every day in terms of caring, competitive spirit and character
- Leading by example and working with purpose and pride
- Committing to fostering an inclusive and safe workplace w everyone can be their authentic selves Our Commitment Actalent is an equal opportunity employer.
- Actalent PRIDE
- Empowered Women at Actalent
- BIPOC
- Military and First Responder
- Strong Voices (Bringing people of color together to successfully build relationships through mentorship and high performing partnerships) Our Corporate Social Responsibility Strategic Partnerships We form alliances with diversity related national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact on diversity recruitment in the marketplace and the development offerings they have for our internal employees and consultants.
- BEYA
- Black Engineer of the Year Awards
- SHPE
- Society of Hispanic Professional Engineers
- Women of Color Stem Conference
- Linkage's Women in Leadership Institute
- Girlstart
- SAE Foundation
- SMASH
- National Urban League
- SASE
- Society of Asian Scientists and Engineers Allegis Group Foundation The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live.