Medical Billing Coordinator Balanced Mental Wellness Littleton, CO Job Details Full-time $26 - $30 an hour 16 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Retirement plan Qualifications Bilingual Electronic health records (EHR) management Team leadership Patient management software Administrative experience Managing budgets in a finance role Medical records Bachelor's degree Healthcare financial management Budget management in healthcare Business Administration Full Job Description Billing & Front Desk Coordinator About us Balanced Mental Wellness is a growing, nurse practitioner-led psychiatric clinic dedicated to patient-centered care. We take an innovative, personalized, and integrative approach to mental health and healing — combining evidence-based treatment with a deep commitment to the whole person. Our team works across a range of specialties, and we're looking for an Outreach & Referral Coordinator who shares our belief that every patient's journey starts with a warm, seamless first experience. The role As Practice Manager, you will be the operational backbone of our practice. You'll oversee the day-to-day administrative and clinical operations, support our clinical team, and serve as a primary point of contact for clients navigating their care. This is a hands-on leadership role that requires someone equally comfortable building systems and sitting with a client's billing question with warmth and patience. Key responsibilities

Billing Coordination:

o Working with our outsourced billing team to assist with patient account follow-ups and payment plans. o Processing patient payments and addressing routine billing questions. o Managing accounts receivable by following up on outstanding deductible balances. o Assisting with sliding scale billing and invoicing for specific third parties, such as the Department of Corrections. o Confirming eligibility and following up with patients before appt if out-of-network

Administrative Support:

o Assisting in telehealth issues, informing providers of late clients. o In-office coverage during evening appointments. o Office supply management o Assisting in training new admin employees o Help deescalating upset patients and escalating to leadership when needed Qualifications

• 3-5 years in medical billing
• Proven experience in operations management, preferably in a healthcare or psychiatric setting.
• Strong knowledge of mental health services, regulations, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in financial management and budget oversight.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficient in using electronic health record (EHR) systems and office software. Preferred
• Bachelor's degree in healthcare administration, business management, or a related field; Master's degree preferred.
• Experience in behavioral health or outpatient mental health setting
• Familiarity with Medicaid/Medicare billing and managed care
• Bilingual or multilingual abilities
• CPB or CBCS certification What we offer
• $26-$30/hour
• Competitive salary commensurate with experience
• Health, dental, and vision insurance
• Paid time off and paid holidays
• Flexible scheduling and hybrid work options
• Supportive, mission-driven team culture
• Opportunities for professional development and growth

Pay:

$26.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person