Experienced Billing & Account Specialist Mandy Hancock Law Knoxville, TN Job Details $20 - $25 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer communication Full Job Description Legal Billing & Accounts Specialist Mandy Hancock Law PLLC Where Financial Accuracy Builds Client Trust At Mandy Hancock Law PLLC, strong financial operations are an important part of delivering an excellent client experience. We are seeking a Legal Billing & Accounts Specialist who takes ownership of billing, financial records, and client communication while supporting the day-to-day financial operations of a growing law firm. This position is ideal for someone who is organized, precise, dependable, and comfortable working independently while collaborating with a professional team. If you take pride in accurate work, clear communication, and finding ways to improve processes, we would love to meet you. Why Join Mandy Hancock Law? We value professionalism, clear communication, personal accountability, continuous improvement, and a supportive team environment. Your work will directly support both clients and the attorneys who serve them.

Compensation & Benefits:

$20-$25 per hour, depending on experience, plus performance-based bonus opportunities Benefits include: Performance-based bonus opportunities Paid holidays Paid time off (PTO) Medical, dental, and vision insurance 401(k) after six months of employment Opportunities for professional growth and development

Compensation:

$20-$25 hourly DOE plus performance-based bonus opportunities

Responsibilities:

What You'll Do:

Manage firm billing and invoicing processes with accuracy and consistency Enter and maintain revenue and expense information in QuickBooks Online Monitor retainer replenishments, accounts receivable, collections, and accounts payable Maintain accurate financial records across systems and databases Communicate professionally with clients regarding billing matters and provide responsive customer support Identify discrepancies or process inefficiencies and recommend practical improvements

Qualifications:

The ideal candidate will demonstrate: Strong working knowledge of QuickBooks Online Excellent organization, dependability, and attention to detail Strong communication and customer service skills Ability to manage a fast-paced workflow with professionalism and consistency Strong problem-solving skills and sound judgment Ability to learn and apply company policies, procedures, and systems Ownership mindset with accountability for results Commitment to accurate, timely, and client-focused work Professional, collaborative, and service-oriented approach About Company Mandy Hancock Law is a distinguished family law firm committed to excellence in advocacy and depth of care in every matter we handle. We stand beside clients during some of life's most significant and challenging moments, providing steady counsel, thoughtful strategy, and confident representation. Our work is guided by integrity, meticulous preparation, and a deep respect for people, both the families we serve and the professionals who serve them. At our firm, we believe the practice of law is not just about legal outcomes, but about helping people navigate transitions with clarity, dignity, and strength. We are proud to foster a culture that values collaboration, professionalism, and meaningful impact.