Commercial Service Billing Specialist

Summary

We are looking for a billing specialist who loves accuracy, takes pride in being dependable, and gets real satisfaction from helping people. This is a high-volume, detail-heavy role, but it is also a role where the right person can make a huge impact.

Billing is not just data entry here. It is the final customer-facing product of the service process, and we want someone who understands that every invoice tells a story about the work we performed, the professionalism of our team, and the experience we want our customers to have.

We are a stable company with a busy, fast-moving, team-focused culture. We work hard, we support each other, and we care about doing things the right way. The right person for this role will be laser focused, positive, resourceful, and proud to be the person others can count on.

Industry experience is great, but we are willing to train the right person. What matters most is a go-getter attitude, strong communication skills, reliable attendance, a willingness to learn, and the ability to figure things out when the answer is not immediately obvious.

If you like being helpful, timely, accurate, organized, and part of a team with high standards, we would love to meet you.

Qualifications

• Reliable and dependable with consistent attendance and punctuality
  
• Strong attention to detail and accuracy
  
• Positive attitude and helpful by nature
  
• Go-getter mindset with willingness to learn and be trained
  
• Strong written and verbal communication skills
  
• Organized with ability to work in a fast-paced, high-volume environment
  
• Ability to stay focused through repetitive, detail-heavy work without becoming easily distracted
  
• Ability to manage recurring deadlines while adapting to changing priorities
  
• Strong follow-through and ownership of open items
  
• Resourceful problem-solver with a strong "figure it out" mindset
  
• Comfortable learning and working within multiple software systems
  
• Comfortable reading work descriptions, technician notes, purchase orders, and supporting documentation
  
• Ability to identify discrepancies and ask questions before sending invoices
  
• Experience with customer billing portals preferred
  
• Proficiency with Microsoft Outlook, Teams, Excel, and SharePoint preferred
  
• Result-oriented mindset
  
• Ability to work independently while supporting the team
  
• Be a part of the solution when you uncover a problem
  
• Fit well within a positive, customer-focused team culture