06 Months Daily administration of the Employee Lease Program, which includes the implementation of program guidelines, processes and procedures. The primary objectives are to create lease documents with a high degree of accuracy and provide resolution through timely responses to customer/employee inquiries via phone, email, workbasket and direct mail. Validate order requests and related account information Prepare documents with accuracy Review program-related inquiries Resolve employee concerns/issues Provide affiliate coordinator support Assist Company Car Coordinator with manager and field vehicles as required Support Pre-Term Remarketing process for employee lease accounts Act as liaison between the employee/customer, the dealership and internal departments Document Employee/Customer accounts/orders for action resulting from contact
Phone Experience Outlook Experience Skills:
1+ years of Customer Service experience Excellent organizational and communication (verbal and written) skills. Attention to detail Data entry skills Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. #
CS Pay:
$19.00 - $20.00 per hour
Benefits:
Opportunities for advancement
Education:
High school or equivalent (Preferred)
Experience:
Administrative:
1 year (Preferred)
Collections:
1 year (Preferred) Data entry: 1 year (Preferred) Ability to