Verifying patient insurance coverage Collecting the information required to create a claim Working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid Reviewing and appealing unpaid and denied claims Handling collections on unpaid accounts Managing the facility's Accounts Receivable reports Answering patients' billing questions Receiving and sorting incoming payments with attention to credibility Managing the status of accounts and balances and identify inconsistencies Post Payments Resolves disputed claims by gathering, verifying, and providing additional information; following-up on claims