We are looking for an accomplished Interim Workday Billing Manager to support a 4 month contract engagement in Frisco, Texas. This role will focus on stabilizing a complex billing environment, improving invoice reliability across high-volume activity, and strengthening processes tied to diverse revenue arrangements. The ideal candidate will work across finance, contracts, and technology teams to identify root causes, resolve operational challenges, and build a more dependable billing structure.

Responsibilities:

• Evaluate the current billing setup in Workday to uncover process breakdowns, data issues, and configuration weaknesses affecting invoice generation.
• Lead efforts to correct urgent production problems so invoices can be created accurately and delivered on schedule.
• Partner with revenue accounting, finance, contracts, and technical stakeholders to define practical solutions for billing performance and control.
• Refine billing workflows to support large invoice volumes, multiple revenue channels, and nonstandard customer billing terms.
• Review inbound and outbound data feeds, including EIB integrations, to improve data quality and reduce recurring billing failures.
• Develop sustainable operating procedures and governance practices that strengthen the long-term effectiveness of the billing function.
• Analyze account activity and billing trends to identify risks related to credit, collections, and revenue accuracy.
• Provide recommendations for process improvements that enhance transparency, consistency, and scalability within the billing environment.

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