A growing business services company is looking for a Collections Clerk to join its accounts receivable team. This is an excellent entry-to-mid-level opportunity for someone who is comfortable communicating with customers, enjoys staying organized, and wants to build a career in accounting and receivables.

You'll help monitor customer accounts, follow up on outstanding balances, document collection activity, and work with the accounting team to resolve payment issues.

Responsibilities:

Review customer accounts for past-due balancesContact customers by phone and email regarding outstanding invoicesSend payment reminders and collection correspondenceDocument all collection activity accuratelyResearch account discrepancies and payment questionsReview invoices and supporting documentationApply customer payments and assist with account updatesEscalate unresolved disputes to the appropriate teamWork with AR and customer service teams to resolve account issuesMaintain accurate aging reportsFollow established collection proceduresAssist with account reconciliationsTrack promises to pay and follow up accordinglyPrepare basic AR and collections reportsAssist with other accounting projects as needed