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AtWork Group

Billing Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Billing Clerk (General)

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What they do

A Billing Clerk prepares and checks information included on a customer bill or invoice. Assembles and itemizes information on products or services purchased, and verifies amounts including any tax owed.

$42,454 / year median in Virginia

-14% projected decline

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Job Description

Temporary Billing Customer Service Representative $20.00/hour | Monday
  • Friday | 8: 00 AM
  • 5: 00 PM Temporary Assignment
  • Minimum 6-Month Opportunity Looking for a stable, full-time position without a long-term commitment?
AtWork Personnel is seeking a dependable, detail-oriented professional for a temporary Billing Customer Service Representative position. This assignment is expected to last a minimum of six months and offers a great opportunity to gain valuable office and customer service experience in a professional environment. If you' re organized, enjoy helping customers, and thrive in a fast-paced office setting, we' d love to hear from you! What You' ll Be Doing As a Billing Customer Service Representative, you' ll play an important role in ensuring customers receive accurate, timely service while maintaining detailed records.
Responsibilities include:
Processing payments accurately and efficiently Performing data entry and maintaining customer account information Assisting customers by phone, email, mail, and in person Answering questions regarding utility bills, payments, services, and account information Processing collections and service requests Completing daily and monthly balancing procedures Researching and resolving billing discrepancies Maintaining accurate records in a fast-paced office environment Assisting with additional clerical and administrative duties as assigned What We' re Looking For The ideal candidate is someone who: Has exceptional attention to detail Enjoys providing outstanding customer service Can multitask while maintaining accuracy Is dependable with excellent attendance and punctuality Works well independently and as part of a team Communicates professionally with customers and coworkers Qualifications High school diploma or GED required Bilingual (English/Spanish) is preferred, but not required Basic knowledge of: Windows operating system Microsoft Word and Excel Firefox and internet browsers Email applications Comfortable typing multiple lines of information while speaking with customers Able to efficiently use a numeric keypad for data entry Strong basic math skills Excellent communication and organizational abilities Ability to follow written and verbal instructions Ability to adapt to changing priorities in a busy office Physical Requirements Primarily seated office position Occasionally required to stand, walk, bend, kneel, or crouch Must occasionally lift and/or move up to 20 pounds or team lift up to 50 pounds
Position Details Pay:
$20.00 per hour
Schedule:
Monday-Friday, 8: 00 AM-5: 00
PM Duration:
Temporary assignment expected to last at least six (6) months
Location:
Harrisonburg area Ready to Get Started? If you' re looking for a rewarding office position where your attention to detail and customer service skills will shine, we' d love to hear from you! Apply today with AtWork Personnel or call us at 540-617-0082 to learn more.