Job Title:

Billing Specialist Location:

Richmond, VA Reports to:

A/R Manager FLSA Status:

Salary /

Exempt Company Overview:

W.O. Grubb Crane Rental is the leading provider of crane rental services in the Mid-Atlantic United States. W.O. Grubb Crane Rental was founded in the 1960's with a basic concept, which was to provide high quality crane rental services, equipment, manpower and superior responsiveness to our customers. W.O. Grubb Crane Rental is one of the largest privately owned and operated crane rental companies in the nation. Multiple locations serve Virginia, Maryland, North Carolina, and surrounding states with crane rentals and service.

Description Summary:

The Billing Specialist is responsible for accurate and timely customer billing across multiple branches, including invoice preparation, issue resolution, portal submission, and monitoring unbilled work. This role requires strong attention to detail, organization, and communication skills to effectively partner with Dispatch, Sales, Operations, and Accounting teams.

Responsibilities:

Generate accurate and timely customer invoices using electronic tickets, quote details and job information available in Fleet Cost & Care system. Review system information for completeness and resolve missing or conflicting billing details. Ensure invoices comply with customer-specific billing requirements, PO's and contract terms. Submit invoices through email and customer portals (Taulia, Ariba, etc.) Work with multiple branch operations and sales teams to resolve billing issues or discrepancies. Monitor unbilled jobs and follow up to keep billing current and prevent backlog. Provide cross-coverage for other Billing Specialists as needed. Process credit cards and pre-authorizations as needed. Front desk support - phone backup per as needed basis. Performs other tasks assigned by the AR Manager & accounting team.

Knowledge, Skills, and Experience Essential:

Proficient in Microsoft Software (Outlook, Word, Excel) Strong oral and written and communication skills.

Excellent data entry skills:

accuracy, thoroughness, and attention to detail. Strong customer service/support and problem resolution skills. Excellent organizational skills, ability to multi-task. Must be able to pass a drug test, background check, and fit for duty test.

Desired:

1+ Years of billing experience (generating invoices). Fleet Cost & Care / Sage 300 software experience.

Physical Demands:

The Americans with Disabilities Act (ADA) requires employers to identify essential functions of a role. Approximately 90% of time spent in usual office conditions; Approximately 10% of time spent in external conditions which may include temperature variance, elevated noise levels, dust and fumes. Reasonable accommodations will be made to enable individuals with disabilities to perform the tasks.

Work Environment:

Majority of time spent in an office environment. The employee may be required to wear appropriate PPE equipment when exposed to external environment. The employee could occasionally be exposed to extreme temperatures or other inclement weather. W.O. Grubb Crane Rental is proud to be an

Equal Opportunity Employer Job Type:

Full-time Pay:

$60,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

Billing:

1 year (Preferred) Ability to

Commute:

Richmond, VA 23234 (Required)

Work Location:

In person