Billing Agent Eye Care and Surgery, P.C. Roanoke, VA Job Details Full-time From $18.50 an hour 10 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Customer communication Teamwork Customer service Medical coding In-person customer service High school diploma or GED Attention to detail Medical billing Organizational skills Quality data entry Full Job Description Billing Agent - Ophthalmology Practice Eye Care and Surgery Eye Care and Surgery is seeking a reliable and detail-oriented Billing Agent to join our billing team. This role is responsible for accurate payment posting, insurance claim processing, and resolution of billing and accounts receivable issues. The ideal candidate is organized, professional, and comfortable working with insurance carriers, patients, and clinical teams. Key Responsibilities Process electronic and paper insurance claims Post insurance and patient payments and apply appropriate adjustments Follow up on accounts receivable until resolution Resolve claim errors, coding issues, and payment discrepancies Communicate with insurance companies to resolve claim issues Obtain and manage insurance authorizations as needed Assist patients with billing and insurance questions Maintain accurate billing records and strict confidentiality Support special projects and daily billing operations Qualifications High school diploma or GED required Minimum of 1 year healthcare billing experience Knowledge of medical billing, coding basics, and insurance processes Strong computer, data entry, and organizational skills Excellent communication and customer service skills Ability to work independently and as part of a team Work Environment Professional medical office setting Primarily seated, computer-based work Why Join Eye Care and Surgery? We offer a supportive team environment, stable work schedule, and the opportunity to grow within a respected ophthalmology practice.

Job Type:

Full-time Pay:

From $18.50 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off Application Question(s): Have you worked with insurance claims and accounts receivable follow-up in a medical practice? Which types of insurance have you worked with? Which billing tasks are you comfortable performing independently? Payment posting (manual and electronic) Insurance claim submission A/R follow-up and denials Adjustments and refunds Authorizations Patient billing questions Have you used an electronic health record (EHR) or practice management system for billing? If yes, please list the systems you've used. This role requires accuracy, confidentiality, and consistent attendance. Are you able to meet these expectations? How do you prefer to work? Independently with minimal oversight As part of a collaborative team A mix of both In one or two sentences, describe your experience resolving a difficult insurance or billing issue.

Experience:

Medical billing: 1 year (Preferred)

Work Location:

In person