Collections Clerk Facility Gateway Critical Services Madison, WI Job Details Part-time $18 - $22 an hour 19 hours ago Qualifications Microsoft Outlook Computer literacy Spreadsheets Microsoft Teams Full Job Description Overview Join a leader in the Critical Power industry as a part-time Collections Specialist! We are looking for someone to work 15-20 hours a week supporting the collection of past-due payments from our clients. Responsibilities Managing, identifying, and resolving discrepancies Maintaining acceptable payment pattern and relationships Using multiple collection methods, techniques, and escalations Maximizing cash flow and reporting daily receipts Perform initial credit check on new customers and report results to department supervisor Email copies of invoices and/or statements as requested, and answer all discrepancies Prepare and document all adjustments for approval by department supervisor Assist with maintaining customer files Qualifications 1 year of relevant collections or accounting experience Ideal candidate should be comfortable using email and telephone daily for customer communications Experience with Microsoft 365 including Outlook and Teams, and Basic skill level in Excel required Experience with QuickBooks preferred Experience using online customer portals to upload invoices and collect payment information preferred Must be self-motivated, and also able to take direction from supervisors and managers Work location is on-site in Madison. Come join us!