Cash Collections Supervisor FH Cann & Associates Inc. - 2.9 Orlando, FL Job Details Full-time $43,000 - $48,000 a year 7 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Staff supervision Microsoft Excel Microsoft Outlook Team supervision Handling large sums of money In-person customer service Supervising experience Team management Document viewing software Cash handling Adobe Acrobat Full Job Description F.H. Cann & Associates is seeking a reliable, detail‑oriented Cash Collections Supervisor to support in‑person cash collection operations at our Orlando office. This role is responsible for handling high‑volume daily cash transactions, maintaining accurate records, and ensuring full compliance with company policies and consumer protection regulations. This position requires strong attention to detail, professionalism, and the ability to work effectively in a fast‑paced environment. Candidates with a stable, long-term employment history are strongly preferred. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Perform in‑person, face‑to‑face cash collections Track, review, reconcile, and maintain daily cash logs Conduct bank runs and manage cash deposits Handle, organize, and retain receipts and cash documentation Manage and balance the office safe Accurately use cash‑handling systems and tools Record detailed account notes and update customer information Meet or exceed daily, weekly, and monthly performance goals Ensure compliance with consumer protection laws and FHC policies Required Skills & Qualifications Strong verbal communication, negotiation, and customer service skills Proven accuracy and reliability in cash handling and reconciliation Proficiency with Microsoft Outlook, Excel, Word, and Adobe Acrobat Ability to perform detailed account reconciliation tasks This position requires consistent attendance and punctuality; reliable transportation is necessary.

Experience:

2+ years of direct supervisory experience, including performance evaluation, scheduling, and team conflict resolution. Background in banking, cash collections, or restaurant management Experience working in high‑volume, in‑person financial environments Bilingual in Spanish (spoken and written)

Preferred Work Environment:

100% in‑office position in Orlando, FL This role does not support remote or hybrid work

Background & Security Requirements:

Employment is contingent upon successfully passing a background check.

Pay:

$43,000.00 - $48,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you able to reliably commute to N. Orange Ave, Orlando, FL 32801 and work onsite Monday-Friday from 8:00 a.m. to 4:30 p.m.?" (Yes/No) Are you comfortable working in a fast-paced environment while ensuring accuracy and compliance with procedures? Have you been responsible for coaching, performance management, scheduling, or training employees?

Experience:

Cash handling: 3 years (Required)

Supervising:

3 years (Required)

Location:

Orlando, FL 32801 (Required)

Work Location:

In person