Collections Admin Dedicated Financial

GBC - 4.1

Shoreview, MN Job Details Full-time $25 - $27 an hour 1 day ago Benefits Paid training Health savings account AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off On-the-job training Parental leave Employee assistance program Vision insurance 401(k) matching Volunteer time off Opportunities for advancement Flexible schedule Life insurance Referral program Retirement plan Paid sick time Qualifications Customer communication Teamwork Spreadsheets Executive administrative support Project management Attention to detail Relationship management Process management Financial compliance

Full Job Description Company Info:

Dedicated Financial GBC is a for profit, faith-based commercial finance portfolio servicing company founded in 2015. We are dedicated to using our business as a force for good. Each line of our business supports a non-profit with a focus on hunger, safety, and freedom. We believe in prioritizing people over profit and give our team the opportunity to make a significant impact in the world.

Position Summary:

The Collections Coordinating Admin serves as the administrative support for the Collection Coordinating Manager and the Collections Department. This role is responsible for departmental organization, supporting communication between teams, assisting with reporting and account administration, and ensuring Third Party processes are completed accurately and efficiently. The ideal candidate for this role is organized, detailed, and able to manage multiple priorities to support the day-to-day needs of the Collection Coordinating Manager and the entire Collections Team.

Key Responsibilities:

• Monitor workflow queues and administrative follow-up for collection accounts
• Support cross-departmental communication regarding process updates and procedural changes
• Review and organize department documentation for accuracy and completeness
• Assist with daily directed route via manually accepted calling (MAC)
• Collaborating with the Collections Team for performance and production boosting measures to drive collections
• Prepare and distribute accurate reports internally and for clients
• Maintain specific inbox on behalf of the Collections Team
• Troubleshoot administrative requests from Collections Team
• Other duties as assigned

Key Competencies:

Organization & Detail-Orientation:

Strong ability to maintain accurate documentation and records, prioritizing responsibilities in a fast-paced environment.

Communication & Relationship Management:

Maintains clear, professional and concise communication with collectors, managers, clients and executive leadership for successful collaboration and organizational alignment.

Requirements:

• 3+ years of administrative experience.
• Strong communication and management skills.
• High attention to detail and clear organizational abilities.
• Proven track record of project management and successful completion in a collections environment.
• Strong working knowledge of commercial collections laws and compliance.
• Proficiency in Microsoft Excel and the rest of the Microsoft Suite.

Benefits:

Medical, dental and vision insurance; complimentary group life insurance and short-term disability; retirement plan with up to 7% match; gym and mental health copay reimbursement; complimentary family chiropractic; Financial Peace University tuition reimbursement; volunteer time off; paid time off; paid birthday time off; Dedicated to Serve events and employee activities. Social and Environmental Impact Dedicated is proud to sponsor several Non-Profit Organizations ("NPOs") through the revenue generated by our team as well as the efforts of our entire workforce. At Dedicated, we believe business has the greatest opportunity to change the world and we're taking the steps to prove it. Some of the NPOs we partner with include Feed My Starving Children, Restavek Freedom, Folds of Honor, Small Sums, ManUp Club, Cradle of Hope, American Gold Star Mothers, createMPLS, Healing Haiti, Thorn, Cookies for Kids' Cancer, Make-A-Wish, and Love Life Now. For more information about our mission or the mission of some of the NPOs we support, visit: https://www.dedicatedgbc.com/mission Dedicated Financial GBC is an equal opportunity employer. Dedicated Financial GBC offers Federal and State (MN) FMLA Leave to all eligible team members.

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Pay:

$25.00 - $27.00 per hour

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Parental leave Referral program Retirement plan Vision insurance

Experience:

Administrative:

3 years (Preferred)

Collections:

1 year (Required)

Work Location:

In person