Director of Billing Services / 62848 Sapphire Recruitment - 3.9 Syracuse, NY Job Details Full-time $92,000 - $147,200 a year 5 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Qualifications Healthcare staff management Accounts receivable management Team leadership Performance management strategy Workers' compensation insurance knowledge Team development ICD-10 Health insurance knowledge Payment posting in medical billing systems Healthcare performance metrics analysis Collections account management Patient collections management Full Job Description Director of Billing Services Syracuse, NY | On-Site | $95-145K Sapphire Recruitment is partnering with a respected healthcare organization seeking an experienced Director of Billing Services to lead billing operations and drive improvements across the revenue cycle. This is a hands-on leadership role for someone with strong medical billing expertise and a proven ability to develop teams, improve processes, strengthen accountability, and deliver measurable results in collections, reimbursement, accounts receivable, and denial management. Responsibilities Lead billing supervisors, team leaders, and staff supporting multiple clinical departments Establish performance expectations and provide coaching, training, and employee development Oversee recruiting, onboarding, and competency development for the billing team Develop and implement strategies to improve billing accuracy, reimbursement, collections, and cash flow Monitor key performance indicators related to claims, denials, accounts receivable, collections, and payment performance Analyze payer trends, reimbursement variances, and denial patterns and implement corrective actions Improve charge capture, claims submission, remittance, insurance follow-up, and collection processes Prepare operational and financial reports for senior leadership Partner with clinical, operational, compliance, and technology teams on revenue-cycle initiatives Ensure compliance with CMS, Medicaid, commercial payer, HIPAA, and applicable state and federal requirements Qualifications Bachelor's degree in healthcare administration, business, finance, or a related field; equivalent education and experience may be considered 5-7+ years of progressively responsible medical billing, revenue cycle, or ambulatory operations experience 3-5+ years of leadership experience managing and developing billing teams Strong knowledge of payer requirements, reimbursement, charge and payment posting, insurance AR follow-up, denials, and collections Demonstrated success improving revenue-cycle KPIs and operational performance Working knowledge of

ICD-10, CPT

coding, coordination of benefits, and Workers' Compensation billing Strong analytical skills with experience using financial and operational data to identify and implement process improvements Extensive Epic experience, particularly Epic Resolute Professional Billing, strongly preferred Experience with another large-scale healthcare billing platform may also be considered Strong communication and leadership skills with the ability to work effectively with executives, physicians, clinical teams, payers, employees, and patients Position Details This is a full-time, on-site position in Syracuse, NY. The Director will be responsible for overseeing daily operations, employee performance, training, and ongoing workflow improvement.

Salary:

$92,000-$147,200, based on experience and qualifications. The organization offers a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, tuition reimbursement, and employer-funded 401(k) contributions of up to 8%, subject to plan terms and vesting. Please send your resume to for immediate consideration. Sapphire Recruitment is an Equal Opportunity Employer. #wny123