Work Arrangement:

Hybrid — 3 days onsite / 2 days remote During the first few weeks, the contractor is expected to work fully onsite.

Potential:

Temp-to-perm opportunity based on budget and performance. Position Overview We are seeking an experienced Collections Supervisor to oversee accounts receivable and collections activities while supporting the overall operations of the collections team. The ideal candidate will have 5+ years of collections experience, including at least 3 years in a supervisory or management role , with strong analytical, communication, and customer-service skills. Key Responsibilities Manage and monitor past-due accounts receivable and collection activities. Review collection reports to assess outstanding balances, collection status, and the effectiveness of current collection processes. Provide accurate monthly A/R reports and collection updates to senior management . Manage customer account holds and ensure appropriate follow-up. Research and resolve customer disputes by collaborating with: Sales Customer Service Internal stakeholders Customers Determine when past-due accounts should be escalated to external collection agencies. Process customer credit card payments and refunds . Monitor collection performance and identify opportunities to improve department processes and operational goals. Train and support new team members. Assist management with special projects and other departmental initiatives. Maintain a high level of customer service while achieving collection objectives. Required Qualifications Bachelor's degree in Accounting, Finance, Business, or a related field . 5+ years of collections experience . 3+ years of supervisory or management experience in collections/A/R. Strong analytical and problem-solving skills. Strong computer skills, including Excel and Google Workspace . Excellent written and verbal communication skills. Strong interpersonal and customer-service skills. Ability to manage multiple priorities and work effectively with internal teams and customers. Preferred Qualifications Experience with SAP, warehouse management software, or another ERP system . Experience with accounts receivable reporting and collection metrics. Experience managing customer disputes and account holds. Experience training and mentoring collections personnel. Experience working in a structured corporate or manufacturing environment. Ideal Candidate The ideal candidate is a hands-on collections leader who can manage past-due receivables, analyze A/R reports, resolve customer disputes, and support a collections team while maintaining strong customer relationships. The position requires someone who can work independently, communicate effectively with multiple departments, and identify opportunities to improve collections processes and department performance.

Work Arrangement Hybrid:

3 days onsite / 2 days remote First few weeks are expected to be fully onsite for training and transition. Potential opportunity to convert to a permanent position based on business needs, budget, and contractor performance. #CollectionsSupervisor #CollectionsManager #AccountsReceivable #ARCollections #AccountsReceivableSupervisor #CreditAndCollections #CollectionsSpecialist #ARManager #AccountsReceivableManager #CollectionsJobs #AccountingJobs #FinanceJobs #CreditAndCollections #ARManagement #CollectionsManagement #DebtCollection #CashCollection #SAP #ExcelJobs #LevittownPA #PennsylvaniaJobs #PAJobs #PhiladelphiaJobs #PhillyJobs #Hiring #NowHiring #TempToHire #NIT05

Pay:

$33.65 - $36.06 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Vision insurance

Work Location:

In person