Collections Supervisor Icon Information Consultants - 3.6 Levittown, PA Job Details Contract $33 - $36 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Qualifications Google Workspace Customer communication Spreadsheets SAP Analysis skills Supervising experience Bachelor's degree Team management Computer skills Productivity software Analytical thinking General management Collections account management

Full Job Description Collections Supervisor Location:

Levittown, PA 19057 (Hybrid)

Pay Rate:

$33.00-$36.00 per hour

Position Type:

Contract (W2), with potential for temp-to-perm conversion

Schedule:

Hybrid, 3 days onsite and 2 days remote (fully onsite for the first few weeks during training) Job Summary The Collections Supervisor oversees accounts receivable processing and ensures a high level of customer service. This role also supports the overall management of the department, including developing and improving operational goals for the team. Essential Duties and Responsibilities Review collection reports to assess collection status and outstanding balances, and evaluate the effectiveness of current collection policies and procedures Prepare and deliver monthly A/R reports to senior management Collect past-due receivables Manage the hold process for customer accounts Research and resolve customer disputes in partnership with sales, customer service, and the customer Review past-due accounts and recommend placement with collection agencies when necessary Process credit card payments and customer refunds Train new team members Support the manager with special projects and other duties as assigned Qualifications Bachelor's degree in Accounting, Finance, or a related field 5+ years of collections experience, including at least 3 years in a supervisory or management role Strong analytical skills Experience with SAP, warehouse management software, or a similar ERP system preferred Strong computer skills, including Google Workspace and Excel Excellent interpersonal and communication skills

Pay:

$33.00 - $36.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Vision insurance

Experience:

Collections:

2 years (Preferred)

Work Location:

In person