Overview Join a leader in the Critical Power industry as a part-time Collections Specialist! We are looking for someone to work 15-20 hours a week supporting the collection of past-due payments from our clients. Responsibilities Managing, identifying, and resolving discrepancies Maintaining acceptable payment pattern and relationships Using multiple collection methods, techniques, and escalations Maximizing cash flow and reporting daily receipts Perform initial credit check on new customers and report results to department supervisor Email copies of invoices and/or statements as requested, and answer all discrepancies Prepare and document all adjustments for approval by department supervisor Assist with maintaining customer files Ideal candidate should be comfortable using email and telephone daily for customer communications Must be self-motivated, and also able to take direction from supervisors and managers Experience with Microsoft 365 such as Outlook and Teams, and Basic skill level in Excel required Experience using online customer portals to upload invoices and collect payment information is preferred Work location is on-site in Madison. Come join us!

Pay:

$18.00 - $20.00 per hour

Work Location:

In person