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Superior Promotional Bags

Order Entry Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Data Entry Clerk

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What they do

A Data Entry Clerk types or scans information into a computer to create databases, programs or summary data reports. Transcribes handwritten information from order forms, receipts or other documents to type into a computerized record, or enters data for medical records, or enters data in code to update company websites.

$40,061 / year median in Georgia

-33% projected decline

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Job Description

Job Title:
Data Entry Specialist/CSR Work Location:
In Person About Us:
Superior Promotional Bags is a leading provider of high-quality custom bags and accessories. We specialize in creating unique and effective promotional products for businesses of all sizes. We are a dynamic and growing company with a strong commitment to customer satisfaction.
Position Summary:
We are seeking a highly motivated and customer-oriented individual to join our growing team as a Data Entry Specialist/CSR. In this role, you will be responsible for providing excellent customer service, accurately entering data into our systems, and assisting with various administrative tasks.
Key Responsibilities:
    Customer Service:
    • Respond to customer inquiries via phone and email
    • Resolve customer issues promptly and efficiently.
    • Build and maintain strong customer relationships.
    • Provide accurate and timely information to customers.
    Data Entry:
    • Accurately enter customer information into our CRM and other relevant systems.
    • Maintain data integrity and accuracy.
    • Identify and resolve data entry errors.
    Administrative Support:
    • Maintain organized records and files.
    • Support other departments as needed.
    Qualifications:
    • High school diploma or equivalent.
    • Excellent communication and interpersonal skills.
    • Strong customer service and problem-solving skills.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    • Strong attention to detail and accuracy.
    • Ability to work independently and as part of a team.
    • Excellent organizational and time-management skills.
    • Experience in a customer service role is preferred.
    Benefits:
    Paid time off,
    PTO, Sick Leave Job Type:
    Full-time Pay:
    $15.00 - $16.00 per hour
    Benefits:
    Paid time off
    Work Location:
    In person