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Now viewing: Order Entry Specialist
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Superior Promotional Bags
Order Entry Specialist
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Job Title:
Data Entry Specialist/CSR Work Location:
In Person About Us:
Superior Promotional Bags is a leading provider of high-quality custom bags and accessories. We specialize in creating unique and effective promotional products for businesses of all sizes. We are a dynamic and growing company with a strong commitment to customer satisfaction.Position Summary:
We are seeking a highly motivated and customer-oriented individual to join our growing team as a Data Entry Specialist/CSR. In this role, you will be responsible for providing excellent customer service, accurately entering data into our systems, and assisting with various administrative tasks.Key Responsibilities:
Customer Service:
- Respond to customer inquiries via phone and email
- Resolve customer issues promptly and efficiently.
- Build and maintain strong customer relationships.
- Provide accurate and timely information to customers.
Data Entry:
- Accurately enter customer information into our CRM and other relevant systems.
- Maintain data integrity and accuracy.
- Identify and resolve data entry errors.
Administrative Support:
- Maintain organized records and files.
- Support other departments as needed.
Qualifications:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Strong customer service and problem-solving skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Excellent organizational and time-management skills.
- Experience in a customer service role is preferred.