Bilingual Data Entry Clerk

EAST SIDE HEALTH DISTRICT - 3.6

East Saint Louis, IL Job Details Full-time $35,000 - $38,000 a year 22 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Computer operation Spanish Computer literacy Filing Client file management Employee relationship building Medical administrative support Driver's License Public health Desktop applications Data entry Health record tracking Clinical confidentiality policies Managing patient records Physical document handling Full Job Description Job Summary Under the general direction and oversight of the WIC Coordinator, the WIC Bilingual Data Entry Clerk is responsible for supporting the delivery of services for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). This includes making appointments, determining eligibility of participants, answering WIC questions, and managing WIC clinic flow. Essential duties for this role include greeting participants of the WIC program with courtesy, communicating to participants their rights and responsibilities as well as information on how to use their WIC benefits. The WIC Clerk is responsible for scheduling clients, answering phones, data entry, copying and scanning documents needed for client enrollment/certification, triaging the reception, following up on no-show clients, preparing and sending participant correspondence and appointment reminders as well as other duties as assigned by supervisor. Responsibilities

• Perform eligibility and enrollment screenings with participants
• Schedule appointments and manage WIC clinic flow
• Translate for Spanish speaking families.
• Perform client recruitment, scheduling, and enrollment activities through outreach activities and community engagement efforts.
• Answer client phone calls and assist with general inquiries.
• Collaborate with professionals across disciplines to support client care.
• Travel locally for routine duties and occasionally out of town for meetings or conferences.
• Perform other duties as assigned. Qualifications
• Requires knowledge of general principles of public health.
• Skilled in maintaining client medical files, both electronic and hard copy.
• Knowledge, skills, and experience working with and utilizing community resources.
• Familiar with local health and human services agencies.
• Computer literacy at the user level is required
• Ability to maintain satisfactory working relationships with other employees, patients, family members, health personnel, and other professionals.
• Demonstrates problem solving skills and is solution oriented.

Administrative Requirements Must own a dependable automobile properly insured and possess a valid driver's license. Willing to accept other duties as assigned by ESHD. Adheres to policies and procedures, confidentiality, and HIPPA principles. Drug-free environment; drug screening and background check required.

Pay:

$35,000.00 - $38,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person