Data Entry Specialist

We are looking for an Data Entry Specialist to join a collaborative team in Michigan. This contract-to-permanent opportunity is well suited for someone who enjoys balancing customer communication with accurate financial processing in a fast-paced setting. The person in this role will support receivables activity, maintain account accuracy, and help strengthen the overall payment collection process.

Responsibilities:

• Manage incoming payments, apply cash accurately, and maintain up-to-date customer account records.
• Contact customers by phone and email to follow up on outstanding balances and resolve payment issues professionally.
• Review aging reports regularly and take timely action to reduce past-due accounts.
• Enter financial and customer information with a high degree of accuracy while keeping documentation organized.
• Reconcile bank-related transactions and investigate discrepancies to ensure proper posting.
• Use Microsoft Excel to track receivable activity, prepare reports, and support account analysis.
• Respond to customer billing questions with professionalism and strong phone etiquette.
• Partner with internal team members to address account concerns and improve collection results.