Office Assistant

• Data Entry Data entry assistants are vital to TCAP's operations and maintaining accurate database logs. They assist the administrative and veterinary care teams by inputting records, locating duplicate accounts, and updating client and patient profiles in TCAP's extensive database. The data entry position is based at our main office in Denton, no remote work. Part time hours available
• M•F between hours of 7:45•4:15.

What we

Offer:

$15 / hr 401K Health Insurance Relaxed Office Environment Experience in the Animal Wellness Industry Impactful Community Work Comfortable Uniform Advancement Opportunities. We promote from within!

Responsibilities:

Accurately transcribe patient records from hard copy to digital format Calculate and balance financial data in Excel Use critical analysis skills to solve problems and fill in gaps in the dataset Update and maintain TCAP's extensive client database Actively promote spay and neuter and educate others on responsible ownership Represent TCAP in a professional and courteous manner at all times Utilize in-office phone system to call clients when appropriate Assist the administrative team in other duties as assigned

Requirements Core Competencies:

Teamwork

• Collaborates and cooperates to get the job done. Values the input and know-how of other team members and recognizes and appreciates their contributions. Asks for help and offers help to other team members when needed. Demonstrates reliability or commitment to the team. Shows up to support the team. Forward Thinking
• Demonstrates an ability to connect the dots and see the big picture. Strives to do a better job each day. Time Management
• Effectively manages time and priorities to meet deadlines. Demonstrates an ability to maintain deadlines in a fast-paced environment. Takes initiative and prioritizes tasks to stay on schedule. Accountability
• Recognizes when a mistake has been made and accepts personal responsibility for those outcomes. Utilizes feedback and is answerable for personal actions. Self-Starting
• Demonstrates initiative and willingness to begin working without direction. Client Service
• Meets Client Service Standards. Resilience and Stress Tolerance
• Performs effectively when faced with time pressures, adversity, or opposition. Remains focused, composed, and optimistic in difficult situations and bounces back from failures or disappointments. Leadership
• Works effectively with co-workers to get goals achieved.

Uses personal expertise to help others without being asked. Always behaves in an ethical manner.

Education:

High School Diploma or GED Experience:

Customer service and/or office experience in a fast-paced environment preferred. Previous data entry experience is a plus.

Knowledge, Skills, and Abilities:

Must have familiarity with Windows PC computers and strong typing skills Must be a self-starter with great attention to detail Must be able to communicate effectively with clients when applicable. Must enjoy problem-solving. Must have basic knowledge of

Microsoft Excel Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee frequently is required to sit for up to 8 hours per day and, occasionally, lift office products and supplies, up to 20 lbs.