Graduate Enrollment and Academic Support Specialist

Graduate Enrollment and Academic Support Specialist Alabama A&M University - 4.0 Normal, AL Job Details Full-time $43,000 - $54,700 a year 18 hours ago Benefits Disability insurance Health insurance Dental insurance Flexible spending account Vision insurance Life insurance Qualifications Bachelor's degree Full Job Description Description The following statements are intended to describe the general nature and level of work that is to be performed in the identified position. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties, skills, work schedule, overtime, or travel required of personnel so classified as other duties may be assigned. The position description is not meant to be personalized to an individual; but rather it is meant to detail the duties and responsibilities that are assigned/performed by the position. Nothing in this position description restricts management's right to assign or reassign duties and responsibilities at any time.

Summary:

The Graduate Enrollment and Academic Support Specialist oversees the execution of critical academic processes that directly influence student enrollment, persistence, and the overall educational experience. Serving as a primary point of contact within the Graduate Office, this role is dedicated to resolving student concerns with a high degree of professionalism, efficiency, and student-centered service. Examples of Duties Guide students through the enrollment lifecycle via multi-channel communication (in-person, virtual, and digital), ensuring clear interpretation of university policies and procedures. Create and manage databases, spreadsheets, queries, and electronic communication that support the operations of the general office and registration and enrollment process. Inputs data into Banner and makes updates to records as needed and required Audit and scan student files to the central database to ensure documentation requirements and data accuracy are consistently met. Conduct research on historical student records to track educational progress and develop connections to campus-wide resources to enhance the student experience. Serves as the primary coordinator for the Accelerated Masters Pathways (AMP) initiative, managing applications, procedural compliance, and faculty liaison duties. Coordinates with Assistant Director for Graduate Recruitment and Student Enrollment to support recruitment efforts for up-and-coming undergraduate sophomores, juniors and seniors for the AMP initiative. Conducts comprehensive degree audits to ensure all graduating candidates have met departmental, institutional, and accreditation requirements for degree conferral Creates and edits graduate student information for commencement activities including program booklets, names cards, events and any associated graduation related activity. Performs other duties as assigned Typical Qualifications Bachelor's degree, Master's degree preferred At least one year of work experience in higher education, student services or academic advising. Evening, weekend, and overnight work hours and/or travel maybe required.

Supplemental Information Knowledge, Skills, and Abilities:

Prior Banner technology skills, preferred Effective verbal and written communication skills and public relations skills Ability to organize and manage projects independently Detail oriented Ability to identify and address problems and the ability to articulate strategies/objectives to constituents We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, short and long-term disability, holidays, vacation, and sick leave. To learn more details, visit our benefits page at http://www.aamu.edu/hr