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Substance Use Treatment Referral Case Manager
Career Insights for Clinical Case Manager
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Based on Alabama data
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What they do
A Clinical Case Manager coordinates medical care and provides advocacy to help people get the best and most affordable care. Helps patients navigate insurance and hospital bureaucracies and access information. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment and travel to different doctors' offices, hospitals or a patient's home.
$59,722 / year median in Alabama
+6% projected growth
Job Description
Job Title:
Substance Use Treatment Referral Services Case Manager Position Summary:
The Substance Use Treatment Referral Services Case Manager is responsible for coordinating care and connecting individuals with appropriate substance use treatment services. This role focuses on client advocacy, assessment, and ongoing support to ensure successful linkage to treatment and recovery resources, particularly for justice-involved and vulnerable populations.Key Responsibilities:
- Attend and actively participate in drug court proceedings, providing updates and support for referred clients
- Conduct comprehensive client intakes, including screening for substance use, mental health needs, and social determinants of health
- Perform weekly outreach visits to local homeless encampments to engage individuals and connect them with services
- Coordinate with treatment facilities to facilitate timely referrals and placement, including securing bed availability for incarcerated individuals upon release
- Maintain regular follow-up communication with treatment providers to monitor referral outcomes and client admission status
- Conduct post-assessment follow-ups with clients to ensure contact with recommended treatment facilities is established
- Provide clients with community resources, including housing, employment, healthcare, and recovery support services
- Complete Human Needs Assessments to identify client strengths, barriers, and service needs
- Advocate for clients to reduce barriers to treatment access and continuity of care
- Maintain accurate and timely documentation in accordance with organizational and funding requirements
- Participate in community outreach events to promote services and engage with the community
Qualifications:
- Bachelor's degree in social work, psychology, or a related field
- Experience working with individuals with substance use disorders, justice-involved populations, or individuals experiencing homelessness
- Knowledge of substance use treatment modalities, recovery resources, and community-based services
- Strong communication, organizational, and case management skills
- Ability to build rapport with diverse populations and maintain professional boundaries
- Experience collaborating with courts, correctional facilities, and treatment providers preferred
- Must have, or have the ability to obtain, ADMH Office of Substance Use Treatment Services (OSUTS) Case Management Certification
- If in recovery, must have a demonstrated minimum of two (2) years of sobriety
- Must be able to pass a pre-employment drug screening
Skills & Competencies:
- Crisis intervention and problem-solving skills
- Strong advocacy and client engagement abilities
- Ability to work independently and in community-based settings
- Cultural competency and trauma-informed care approach
- Attention to detail and strong documentation skills
Work Schedule & Environment:
- Monday through Friday, 9:00 AM - 5:00 PM
- Must be willing to work occasional Saturdays as needed
- Must be willing to attend community outreach events
- This position requires a combination of office-based work, court attendance, and fieldwork, including visits to homeless encampments, correctional facilities, and treatment centers For information you may contact Catherine Lawson, Resource Hub Corridinator at 256.