Undergraduate Admissions Specialist California Institute of Technology - 4.1 Pasadena, CA Job Details Full-time $29.00 - $33.65 an hour 2 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance Retirement plan Qualifications Customer communication Confidential information handling Microsoft Excel Microsoft Outlook CSS Recruitment database management Student database management Student information system Data summary reports Bachelor's degree Data management Working with students Admissions and enrollment management CRM system proficiency HTML Full Job Description Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community. Job Summary The Undergraduate Admissions Specialist plays a vital role in supporting the recruitment, selection, and enrollment of Caltech's entering first-year and transfer classes. This position serves as a key operational and logistical hub for the Office of Undergraduate Admissions, ensuring smooth execution of admissions processes, campus events, and communications with prospective students and families. The Undergraduate Admissions Specialist works collaboratively with admissions officers, student ambassadors, and various campus partners to deliver an exceptional experience to all prospective members of the Caltech community. Essential Job Duties Admissions Operations and Processing Process and review undergraduate application materials for completeness and accuracy, ensuring adherence to admissions policies and deadlines; a typical application cycle will yield approximately 13,000 applicants (first-years and transfers) Coordinate the receipt, organization, and distribution of application documents, test scores, transcripts, and recommendation letters Oversee the coordination of transfer graders with the Division of Physics, Math, and Astronomy Maintain comprehensive and accurate applicant records in the admissions database, Technolutions Slate Generate reports and analytics on application status Monitor application portals and troubleshoot technical issues for prospective students Track and respond to time-sensitive application questions with accuracy and professionalism Assist in maintaining and sending communications to prospective students. Work with Operations Team to ensure data integrity across Slate databases, admissions systems, and university databases. Contribute to the growth and modification of the Slate CRM platform by acquiring and maintaining knowledge of emerging resources and tools to support Slate users, including keeping up with the Slate roadmap, coordinating release management, and conducting system and user acceptance testing. Develop shared queries and reports to track and respond to admissions work. Campus Events and Recruitment Coordination Coordinate logistics for large-scale recruitment programs such as Caltech Up Close, Women in STEM, and Discover Caltech, managing schedules, facilities, catering, room reservations, and expense reporting Support off-campus recruitment travel by booking event spaces on- and off-campus (including AV needs), preparing materials, coordinating schedules, and managing logistics for admissions officers traveling to high schools and college fairs Manage event registration systems and attendee communications in Slate Submit and reconcile expense reports with travel expenses for campus events Administrative Support Develop, maintain, and organize new and existing student records in compliance with FERPA regulations in Slate Assist with special projects and initiatives as assigned by leadership Work closely with Financial Aid, Registrar, Student Affairs, Residential Life, and other campus partners to ensure seamless transitions for admitted students Provide support during campus-wide events (evenings and weekends will be required) Serve as back-up to the Receptionist during their absence Prepare and coordinate the printing and mailing of admissions decisions packets Basic Qualifications Bachelor's degree 1 year of related experience generating queries and reports with database management and CRM systems (Slate or similar web-based CRM systems); understanding of relational databases Basic knowledge of

HTML/CSS

Minimum 2 years of experience in admissions, education, customer service, or a related field Exceptional organizational skills with meticulous attention to detail and ability to manage multiple priorities simultaneously Strong written and verbal communication skills with the ability to present complex information clearly to diverse audiences Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Demonstrated ability to work independently and collaboratively in a fast-paced, deadline-driven environment Strong customer service orientation with a commitment to providing outstanding support to students and families Ability to maintain confidentiality and handle sensitive information with discretion Ability to work occasional evenings and weekends during peak admissions periods Preferred Qualifications Knowledge of Technolutions Slate or similar admissions management platforms Background in event planning and coordination Experience working with diverse student populations and commitment to equity and inclusion in admissions Project management experience

Working Conditions Regular Hours:

Monday through Friday, 8:00 AM to 5:00 PM (weekend and evening hours will be required during campus-wide events)

Physical Requirements:

Ability to sit at a computer for extended periods; occasional lifting of materials up to 20 pounds; standing and walking during campus events Required Documents Current resume or CV Cover letter Hiring Range $29.00 - $33.65 Per Hour The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our benefits and staff perks. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law. Caltech is a VEVRAA Federal Contractor. To read more Equal Employment Opportunity (EEO) go to eeoc_self_print_poster.pdf. Disability Accommodations Caltech complies with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodation measures that may be necessary for eligible applicants and employees to perform the essential functions of a position. If you would like to request an accommodation to complete this application, interview, or otherwise participate in the employee selection process, please contact Caltech Recruiting at . Additionally, if you do not meet the basic qualifications of a role but believe you can perform the essential functions of the job with reasonable accommodation, please reach out to Caltech Recruiting at .