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Community Action Partnership of San Luis Obispo

ERSEA Specialist

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What they do

An Eligibility Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. May assist eligible applicants with enrolling in a program.

$54,990 / year median in California

+4% projected growth

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Job Description

Helping People. Changing Lives. This position may be eligible for an internal referral bonus and/or hiring bonus. This position is an in-person role and will be based at our Southwood office located in San Luis Obispo. Must be fluent in two or more languages, including one that supports the needs of the program and community. As an ERSEA Specialist, you will play a crucial role in overseeing data entry for Child Youth and Family Services. You will work closely with Center Supervisors, Family Service Advocates, Family Childcare Coordinators, and Area Managers to ensure the integrity and compliance of program eligibility. Your responsibilities will include determining initial and continued eligibility for federally funded programs, providing training and support, and maintaining strong relationships with families. What you bring to the table: Has a High school diploma. Has five years of related experience performing administrative functions, case management, eligibility determinations or an equivalent combination of related education and experience in Child Development, Social Science, Psychology, Human Development, Liberal Studies. Two of the years must be experience working equivalent to performing eligibility determinations as the primary function of your job responsibilities. Or Associate's Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies Has One year of experience working equivalent to performing eligibility determinations as primary function of your job responsibilities. Has two years of experience with federally funding programs. (Preferred) Has a Computer Science Certificate. (Preferred) Has dependable, insured transportation and a valid California Driver's license (mileage to be reimbursed) and acceptable driving record. A DMV printout and proof of insurance will be required. As an
ERSEA Specialist You Will:
Maintain cooperative relationships with staff, clients, and community members. Assist with updates to ERSEA policies and procedures. Implement training programs for new and existing staff. Oversee federal waitlist and application processes. Ensure accurate income calculations and documentation. Prepare and analyze reports using Excel, Google Sheets, and PowerPoint. Stay informed on relevant legislation and its impact. Conduct eligibility interviews and process verification requests. Monitor and maintain data for compliance and audits. Participate in recruitment activities and manage social media posts. Review and process waitlist and enrollment applications. Attend meetings and provide program education. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. To view the full job description click HERE. #CS For a comprehensive list of employee perks and benefits, please visit capslo.org/careers. For questions regarding the application process or open positions, contact the Recruiting Department at 805-544-4355 or email us at recruitment@capslo.org. EOE/V/ADA/Drug Free Workplace/Asset Infused Organization. As an Equal Opportunity Employer, Community Action Partnership of San Luis Obispo County, Inc. will consider all qualified applicants without attention to race, sex, age religion, disability, national origin, veteran status, socioeconomic class, or any other protected characteristic.