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PrideStaff
Collections Specialist
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
PrideStaff has an immediate opportunity to join our growing client's company. We are currently seeking 2 full-time (M-F 8:00 am-5:00 pm) Patient Collections Specialist in Tracy, CA. These individuals will be responsible for the following:
Job Responsibilities:
- Contact patients/guarantors to secure payment for services provided based on an aging report with balances.
- Contact patients when credit card payments are declined.
- Follow up with refund requests.
- Document all calls and actions are taken in the appropriate systems. Sets the next work date if follow-up is needed.
- Confirms/updates with patient/guarantor insurance and patient demographics information. Makes appropriate changes and submits/re-submits claims as indicated.
- Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented.
- Document all patient complaints/disputes and forward them to the appropriate person for follow-up.
- Perform other duties as needed.
Qualifications/Skills:
- Must excel in interpersonal communication, customer service and be able to work both independently and as part of a team.
- Must excel in organizational skills.
- Must possess strong attention to detail and follow-through skills.
Education, Training, and Experience Required:
- High School graduate or equivalent. - Must type 25-45 words per minute.Hourly Rate Pay Range:
$17.00 to $ 19.00- Annual Range ($35,360 to $39,520)