Eligibility Services Worker Hybrid Recruitment #260804-3261SH-001 Location Hartford, CT Date Opened 8/6/2026 12:00:00 AM Salary $66,725• - $83,665/year (•New State Employees start at minimum salary range) Job Type Open to the Public Close Date 8/14/2026 11:59:00 PM

INTRODUCTION

The State of Connecticut, Department of Children and Families (DCF) is recruiting an Eligibility Services Worker to join our Revenue Enhancement Unit located in Hartford, CT.

Position Highlights:

Full-time, 40 hours per week First (1st) shift Monday - Friday

The Role:

The Revenue Enhancement Division (RED)'s mission is to maximize Title IV-E federal reimbursement for child welfare services for the state of Connecticut's Department of Children and Families (DCF), as well as maintain medical eligibility for children associated with DCF. The Eligibility Services Worker is as essential in supporting the public health and safety activities performed by DCF, as it is responsible for establishing the IV-E eligibility status for DCF committed youth receiving services through its Prevention Services program. The Eligibility Services Worker collaborates in determining client eligibility for claiming federal reimbursement under Title IV-E of the Social Security Act and revenue maximization. This role is crucial for determining whether children in care can be claimed under IV-E and the direct impact on federal revenue.

About Us:

Working together with families and communities to improve child safety, ensure that more children have permanent families, and advance the overall well-being of children is the central focus of the Department of Children and Families (DCF). DCF protects children who are being abused or neglected, strengthens families through support and advocacy, and builds on existing family and community strengths to help children who are facing emotional and behavioral challenges, including those committed to the Department by the juvenile justice system.

What's In It For You:

Visit our new State Employee Benefits Overview page! Professional growth and paid professional development opportunities. A healthy work-life balance to all employees. State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information. Discover the opportunity to: Engage in a rewarding career Assist our employees so they can achieve success Make a difference in the public sector Work together in a collaborative team environment

SELECTION PLAN FOR ASSISTANCE IN APPLYING

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY

Meet Minimum Qualifications:

Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

Educational Credits:

List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.

Resume Policy:

Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position.

This documentation may include:

a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

Preferred Shift/Location:

Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

Timely Submission:

All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing

DAS.SHRM

@ct.gov.

Salary Calculations:

For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

Note:

The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY

Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."

Referral Questions:

This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

Prepare For An Interview:

Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Note:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS?

WE'RE

HERE TO HELP

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to at Christopher.

Lavallee@ct.gov. Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS

(NATURE OF WORK) In the Departments of Aging and Disability Services, Children and Families, Developmental Services, Social Services and Veterans Affairs this class is accountable for independently performing a full range of tasks in providing eligibility services to clients of the department's various assistance programs.

EXAMPLES OF DUTIES

Interviews individuals to obtain necessary information; Determines and grants services and public assistance; Researches, verifies and evaluates statements given by clients and other factors to ensure compliance with program eligibility requirements; Enters and modifies all relevant case eligibility information in the Eligibility Management System database; Provides periodic cycle of eligibility redetermination services to ensure correct client benefits level; Assists clients with application and receipt of various federal, state and municipal social services benefits; Acts as liaison with local, state and federal agencies regarding determination and coordination of client eligibility and awards; Provides information regarding state public assistance programs to clients, social service agencies, attorneys and the public; Prepares detailed summaries and acts as agency representative in Fair Hearings process; Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of and ability to interpret and apply relevant agency policies and procedures; and ability to interpret and apply relevant state and federal laws, statutes and regulations; available community support and social services resources; common individual and/or family financial practices and investments; Skills interpersonal skills; oral and written communication skills; Ability to interview.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in the determination of client eligibility for public assistance or investigation of client capital assets in relation to eligibility determination.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of the experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree in a closely related area may be substituted for the General Experience. Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

Experience with federal Title IV-E eligibility and determination policies. Experience interpreting and applying agency policies and procedures related to Title IV-E foster care, adoption, sub-guardianship, and prevention services. Experience working with guidance and regulations associated with Title IV-E, Family First Prevention Services Act, and The Adoption Assistance and Child Welfare Amendment of 1980 of the Social Security Act. Experience completing and processing of assigned case load work related to determining eligibility for IV-E foster care, adoption, sub-guardianship, and prevention services within established timelines. Experience communicating effectively and working independently in a professional environment. Experience with upholding a professional relationship with intergovernmental programs and agencies associated with IV-E eligibility. CONCLUSION