Long-Term Care Specialist (Non-Clinical) Area Agency on Aging Southwest FL Fort Myers, FL Job Details Full-time $19.71 - $23.40 an hour 2 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Pension plan Vision insurance Life insurance Qualifications Interviewing clients Intake Educational program guidance Community outreach Welfare benefit application assistance Financial assistance program guidance Entry level Client interaction via phone calls Full Job Description Are you adept at interpreting and explaining complex information about programs and services with the ability to navigate changing priorities? We are seeking a Long-Term Care Service Specialist to perform intake and screening of potentially eligible individuals for enrollment in state-funded long-term care programs. The Long-Term Care Specialist informs potentially eligible individuals and their representatives about available programs and services and educates community partners about how to obtain the support programs and services which AAASWFL offers. This is a non-clinical role performed in office, over the phone with clients. This is a call center environment. If you can deliver exceptional customer service and expertise about long-term care services to our surrounding 7-counties - apply today! We are looking forward to hearing from you!