Admissions Operations Specialist Posted on 9/15/2026 Accepting applications About this position The Admissions Operations Specialist is responsible for establishing, updating, and maintaining accurate computer data for student records, credential processing, data entry and clerical duties required to support the activities of the Admissions Office though timeliness, efficiency and data integrity.

ESSENTIAL FUNCTIONS

Managing electronic records and data related to prospective students in admissions CRM (Slate). Perform daily data imports/exports between admissions CRM (Slate) and campus SIS (Jenzabar EX) and serve as a liaison with other campus departments to ensure data flow integrity between admissions CRM and other campus systems. Maintain data integrity by performing regular comprehensive data auditing and cleanup (including but not limited to: email opt outs, phone number checks, address verification, source codes, entry year and terms). Administer Common Application set-up, testing and data retrieval (prospects, applicants, and credentials). Perform SAT/ACT electronic score imports along with processing paper test scores. Review and maintain duplicate record management procedures in admissions CRM. Perform and control data imports (including but not limited to: enrollment forms, financial aid data, college fair leads, NRCCUA, CAPPEX, PC&U, Common Application, purchased data, test scores, data translation in student information system, visitor information). Manage data import/export process into prospective student text messaging system. Work to increase effectiveness of processes and systems in regards to enrollment (database testing, new technology initiatives, and data imports). Promote timeliness, efficiency, and data integrity within the overall admissions process. Review and document data flow and operational processes for ongoing training and support. Maintains document flow and accountability by collecting, scanning, recording and indexing incoming forms and letters to the student records for daily file updates. Assist in office routines including answering telephone, greeting visitors and support during campus event programs. Contribute to the success of the department by performing all other duties as needed to drive the vision, fulfill the mission, and abide by the values of the College. About our ideal candidate High school diploma or equivalent required; Bachelor's degree strongly preferred. Strong familiarity with operational database and CRM systems. Three years of CRM and college admissions experience preferred. Must be able to maintain confidentiality and abide by all federal and state laws concerning student records. Must be process-driven with the willingness and ability to learn new systems, and become a technical expert. Must possess high level of initiative and ability to work independently. Ability to communicate effectively, both verbally and in writing, with employees at all levels of the institution and appropriately address needs and concerns. Strong organizational skills and proficiency using Microsoft Office, including demonstrated high level proficiency with Excel and other applicable software programs. Outstanding attention to detail and accuracy. Able to think critically and analytically in order to troubleshoot issues and solve problems. Able to think quickly, remain flexible, and multitask to manage a diverse set of responsibilities and adjust to changing priorities.

PHYSICAL DEMANDS

The position is primarily sedentary and office-based, with most work performed while seated at a computer and engaging in keyboarding, data entry, record review, and other clerical activities. The position requires frequent use of hands and fingers for keyboarding, mouse operation, handling documents, and operating standard office equipment. The employee may be required to sit for extended periods, with periodic standing, walking, reaching, bending, or stooping to access files, supplies, printers, or other office equipment. The position may occasionally require lifting, carrying, or moving light office materials, files, or supplies, generally weighing up to approximately 10-20 pounds. The position requires sufficient visual acuity and attention to detail to review computer screens, documents, records, and other written materials accurately. Frequent communication with coworkers, students, and others may require the ability to speak and hear effectively.

WORKING CONDITIONS

The position may involve routine exposure to typical office noise, computer equipment, telephones, printers, and other office machinery. Occasional movement throughout campus may be required to attend meetings, retrieve or deliver documents, or perform other administrative duties. The work environment is generally low risk, with no anticipated routine exposure to hazardous materials, extreme temperatures, or other unusual environmental conditions.

PERSONAL PROTECTIVE EQUIPMENT

Personal protective equipment (PPE) is not routinely required for this position. In limited circumstances, PPE may be required in accordance with institutional safety procedures, public health guidance, or specific school activities or events. About us The College's health and wellness plans along with generous paid time-off benefits are in addition to rewarding employee benefits such as the tuition grant and 403(b) plan. The employee tuition grant is a remarkable benefit that covers the cost of 100% of the College's tuition for dependent children of faculty and staff who have been employed with the college fulltime for one year. Employees can also take advantage of the benefit for themselves. The Defined Contribution Retirement Plan is a 403(b) plan in which the college automatically contributes 7% of the eligible employee's earnings into a retirement fund whether the employee chooses to participate or not. The account has a comprehensive investment portfolio and allows the employee to control their investment choices. At 6 years of service, the employer contribution amount is elevated to 10%. Employees can choose to participate through pre-tax payroll deductions when ready! Florida Southern College is committed to diversity and inclusion in hiring, campus life, and intellectual engagement and welcomes applications from all interested candidates. The college actively seeks a wide variety of candidates and enthusiastically looks to diversify our workforce. Florida Southern College has a strong commitment to the principles of equal employment opportunity. The college recruits, hires, trains, transfers, promotes and compensates individuals and makes all personnel decisions without regard to race, color, religion, age, sex, sexual orientation, national origin or ancestry, marital status, veteran status, or physical or mental disability unrelated to an individual's ability to perform the job, in accordance with applicable law. As the oldest private college in Florida, Florida Southern College is a nationally recognized liberal arts institution located in Lakeland, enrolling approximately 3,500 students across more than 70 undergraduate and graduate programs. The College is known for its strong student-to-faculty ratio and its emphasis on engaged learning, providing students with hands-on experiences that prepare them for meaningful careers and lives of leadership and service. Florida Southern is home to the world's largest single-site collection of Frank Lloyd Wright architecture and competes in NCAA Division II athletics, with a distinguished record of national championships. Consistently ranked among the top regional institutions in the South by U.S. News & World Report and recognized by The Princeton Review, Florida Southern equips students to lead lives of positive and consequential impact through dynamic, engaged learning in its iconic setting and beyond. Connect with Florida Southern College.