Enrollment Services Specialist Internal Position Title:

Enrollment Services Specialist•

Posting Number:

S02483

Department:

Adult Education Testing Position Type:

Staff Job Family:

Specialist Summary:

The College of Lake County is currently searching for an Enrollment Services Specialist to join the Adult Education Department. The Enrollment Services Specialist, under the direct supervision of the Operations and Compliance Manager, provides intake, admissions, testing, registration, and other enrollment services to

ABE, HSD

(formerly GED), and ESL students and assists in the post-testing of students. This position enters student application, other student information, and test scores in the DAISI and PeopleSoft systems. Why choose the College of Lake County for your next opportunity? The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a four-day work week in the summer (Fridays off!), generous vacation, sick and personal time off and 14 paid holidays each year. CLC is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. CLC achieved a milestone in 2023 with its designation as a Leader College. This national recognition awarded by the Achieving the Dream Network is the result of improved student outcomes through the CLC's relentless commitment to transformational change and the implementation of innovative practices within the student success model over the past few years. CLC aspires to be a place where every student succeeds, every employee thrives, so that every business achieves and every community grows. Our mission is to be innovative and value-driven in supporting student success through developing and encouraging employees of all backgrounds on their journey toward achieving personal and professional growth.

Required Qualifications:

Associate degree with two (2) years of work experience. Proficiency in using technology such as iPads, tablets, laptops, desktops, webcams, etc. Proficiency in the Microsoft Office Suites and Office 365 applications such as SharePoint, Teams, and Forms. Experience working with diverse populations and committed to diversity, equity and inclusion. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work. Bilingual in

Spanish and English Desired Qualifications:

Posting Date:

11/09/2023

Closing Date:

Expected Start Date:

Special Instructions Summary:

•This is a grant funded position; continued employment in this position is based on external funding sources.

Interviews will be conducted until the position is filled.

Pay Rate:

$18.77/HR.

Full-Time/Part-Time:

Full Time Location Lakeshore Total Hours Per Week:

40.00

Work Schedule:

Monday•

Thursday:

11:00 a.m.•7:30 p.m.

Fridays:

8:00 a.m.•4:30 p.m.•Position reports to Lakeshore Campus. Will also conduct enrollment and testing services at extension (Grayslake and Southlake Campus) and community sites based on the need for office coverage.

Software Testing Required:

Excel, MS Word Interview Process Requirements:

Bilingual Testing EEO Statement:

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.

Summary of Essential Functions:

Department Operations:

74% 1. Provides daily intake and testing services by responding to student inquiries on the phone, in-person, or via email.2. Proctors the pre-testing or placement test following the rules, policies, and procedures of the state ICCB and Basic Skills test instrument (e.g., CASAS, CASAS Goals, TABE).3. Scans the test forms for upload into the Basic Skill test instrument database (e.g., TopsPro). Checks the database if all test scores for the students were read by the scanner and transferred to the test database.4. Enters student information, enrollment, and test results data into the DAISI and PeopleSoft database.5. Prepares and compiles test forms and booklets for post-testing in the classroom and at the community sites.6. Organizes and maintains all testing materials and files.7. Organizes and maintains all records of requests for assistance during the intake process.8. Reports requests in accordance with departmental and grant mandated ADA guidelines.9. Participates in planning and review sessions with concerning admissions, pre and post testing, and registration services.

Customer Service:

25% 1. Assists student in filling out application form and other enrollment and testing forms.2. Works with the advisors in the proper course and NRS placement of students.3. Assists student to register for classes during priority and regular registration.4. Coordinates New Student Orientations and assigning advisors for registration with department chairs, Student and Instructional Support Services Coordinator, and other Adult Education staff.5. Communicates and facilitates the understanding of colleges testing and registration process for Adult Education classes.

Other:

1% 1. Other duties as assigned. 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