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Communicare, Inc

Specialist Office Support

Career Insights for Eligibility Specialist

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What they do

An Eligibility Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. May assist eligible applicants with enrolling in a program.

$47,376 / year median in Kentucky

+15% projected growth

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Job Description

Specialist Office Support 2.8 2.8 out of 5 stars 1072 South Dixie Boulevard, Radcliff, KY 40160 Communicare, Inc 13 reviews
POSITION SUMMARY
: Facilitates client service delivery, billing and collection procedures
QUALIFICATIONS
High school diploma or equivalent or at least 21 years of age or older and 2 years' experience working in a health care or behavioral health care setting. (May substitute additional education for experience).
SKILL SETS
: Knowledge of MS -Office, analytical skills, decision making skills, communication, and organization and presentation skills and must be able to type.
PHYSICAL AND ENVIORMENTAL DEMANDS
Visual acuity necessary for updating files and completing an assortment of paperwork. Requires frequent stooping, kneeling, and crouching to file records. Hearing and talking necessary to answer phone and talk with employees and other individuals. Work is light with walking, standing and sitting. Manual dexterity is required to perform word processing and other clerical duties.
JOB SPECIFIC FUNCTIONS
Enters accurate admission and billing information into the computer and retrieves data from computer; checks reports for accuracy and assures any further correction. Answers phones, collects fees, issues receipts and notifies client of balances. Makes copies and monitors/maintains fax machine. Performs other general office duties as assigned.
MANDATORY REQUIREMENTS
1. Adheres to Communicare, Inc. policies and procedures. 2. Attends mandatory in-services and other training/educational programs as required.