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Employbridge

Medical and Dental CSR

Entry-Level JobVerifiedNo experience needed

Career Insights for Eligibility Specialist

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Based on Louisiana data

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What they do

An Eligibility Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. May assist eligible applicants with enrolling in a program.

$47,935 / year median in Louisiana

+17% projected growth

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Job Description

Medical and Dental Benefits Specialist Pay:
$16.00 per hour
Schedule:
Monday-Friday | Day Shift If you're looking for a stable, long-term position with excellent benefits and advancement opportunities, we'd love to hear from you. Responsibilities Answer inbound calls from healthcare providers and insurance members. Assist with questions related to medical and dental benefits, eligibility, claim status, and payments. Research and resolve customer inquiries accurately and efficiently. Navigate multiple insurance systems while documenting all customer interactions. Provide exceptional customer service with professionalism, accuracy, and empathy. Qualifications Working knowledge of medical and dental insurance, including deductibles, copays, coinsurance, eligibility verification, and claims processing. Previous experience in a medical or dental office is strongly preferred. Strong communication, customer service, and problem-solving skills. Ability to manage a high volume of inbound calls while maintaining attention to detail. Comfortable using multiple computer applications in a fast-paced environment. Why You'll Want This Opportunity Monday-Friday schedule with no weekends. Weekly pay. Permanent position with opportunities for career growth and advancement. Pay increase available upon conversion to the company's payroll. Comprehensive benefits package, including approximately 90% employer-paid medical, dental, and vision insurance.
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