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Administrative
Enrollment / Eligibility Specialist
Monroe, LA
Find & Apply For Enrollment / Eligibility Specialist Jobs in Monroe, Louisiana
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Monday-Friday | Day Shift If you're looking for a stable, long-term position with excellent benefits and advancement opportunities, we'd love to hear from you. Responsibilities Answer inbound calls from healthcare providers and insurance members. Assist with questions related to medical and dental benefits, eligibility, claim status, and payments. Research and resolve customer inquiries accurately and efficiently. Navigate multiple insurance systems while documenting all customer interactions. Provide exceptional customer service with professionalism, accuracy, and empathy. Qualifications Working knowledge of medical and dental insurance, including deductibles, copays, coinsurance, eligibility verification, and claims processing. Previous experience in a medical or dental office is strongly preferred. Strong communication, customer service, and problem-solving skills. Ability to manage a high volume of inbound calls while maintaining attention to detail. Comfortable using multiple computer applications in a fast-paced environment. Why You'll Want This Opportunity Monday-Friday schedule with no weekends. Weekly pay. Permanent position with opportunities for career growth and advancement. Pay increase available upon conversion to the company's payroll. Comprehensive benefits package, including approximately 90% employer-paid medical, dental, and vision insurance.