Job Details Working Title:

Enrollment Services Specialist Job Class:

Office and Administrative Specialist, Intermediate Agency:

Minnesota State Job ID :

96863

Location :

St.

Cloud Telework Eligible :

No Full/Part Time :

Full-Time Regular/Temporary :

Unlimited Who May Apply :

Open to all qualified job seekers

Date Posted :

09/08/2026

Closing Date :

09/22/2026

Hiring Agency/Seniority Unit :

MN St Colleges & Universities / St Cloud

TC-AFSCME

Division/Unit :

MnSCU St Cloud TC /

MnSCU St Cloud TC Classified Appointment Type :

Unlimited, Full-time Work Shift/Work Hours :

Day Shift 8:30am to 5:00pm

Days of Work :

Monday

•

Friday Travel Required :

No Salary Range:

$21.12

•$28.01 / hourly; $44,098

•$58,484 / annually

Classified Status :

Classified Bargaining Unit/Union :

206

•

Clerical/AFSCME Work Area :

Enrollment Services FLSA Status :

Nonexempt Designated in Connect 700 Program for Applicants with

Disabilities:

Yes The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Job Summary This position exists to provide customer and administrative services for the Admissions Office to students, faculty and staff. They must follow existing policy and procedures in providing solutions and answers to questions. Based on thousands of contacts with students, will make recommendations and changes to office policy and procedures to ensure maximum effectiveness and efficiency in serving students.

Salary Range:

$21.12 to $28.01 per hour Minimum Qualifications Knowledge of customer service practices and principles sufficient to identify each customer's needs, meet quality standards for services, that result in customer satisfaction. Knowledge of communications sufficient to Communicate effectively with internal and external customers and present clear and concise explanations of governing rules and regulations in a manner that is understandable Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files Knowledge of document and/or records management systems sufficient to store, categorize, and retrieve electronic files Ability to learn how to establish, maintain, and use electronic databases Ability to work in a seated or standing position for extended periods of time Ability to use a keyboard for extended periods of time which may include repetitive motion Experience with higher education course information, application processes, testing procedures, transfer of credit procedures, or orientation/registration processes. Thorough understanding of federal and state regulations, and the Family Educational Rights and Privacy Act of 1974 (FERPA) Ability to organize, multiple tasks, initiate action and work independently. Ability to perceive customer needs and assist or refer to appropriate resources. Bilingual/multilingual in Spanish, Somali, French, Hmong, or other languages that reflect our student body, workforce, and communities. Physical Requirements The essential physical functions of this position must be performed with or without reasonable accommodation: Ability to work in a seated or standing position for extended periods of time Ability to use a keyboard for extended periods of time which may include repetitive motion Preferred Qualifications (desired but not expected to have to enter job) Experience with higher education course information, application processes, testing procedures, transfer of credit procedures, or orientation/registration processes. Thorough understanding of federal and state regulations, and the Family Educational Rights and Privacy Act of 1974 (FERPA) Ability to organize, multiple tasks, initiate action and work independently. Ability to perceive customer needs and assist or refer to appropriate resources. Bilingual/multilingual in Spanish, Somali, French, Hmong, or other languages that reflect our student body, workforce, and communities. Other Requirements In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check. A job offer may be contingent upon successfully passing a background check. The background check may consist of the following components: Criminal Background Check Employment Record Review (current and former State employees only) Employment Reference Check Conflict of Interest Review Employment eligibility: The college regrets that is in unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be able to accept work in the U.S. by the day employment begins. Work Shift (Hours / Days of work) Hours are day shift Monday through Friday 8:30am to 5:00pm Telework (Yes/No) No Qualifications Application Details How to Apply To view the full job posting and to apply please go to: https://minnstate.wd115.myworkdayjobs.com/Minnesota_State_Careers/job/St-Cloud/Office-Administrative-Specialist-Intermediate-Enrollment-Services-Specialist_

JR0000005703-1.

Contact If you have questions about this position, contact Christine Blommer at cblommer@sctcc.edu or 320-308-5993. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Christine Blommer at cblommer@sctcc.edu About Minnesota State St. Cloud Technical & Community College (SCTCC) is committed to providing high-quality, accessible education that prepares students for fulfilling careers and lifelong learning. Rooted in its mission to provide the education, training, and support necessary for equitable participation in our society, economy, and democracy. SCTCC strives to foster an inclusive learning environment that addresses and reduces equity gaps. Through dedicated efforts in equity, diversity, and inclusion, the college works to ensure all students, regardless of background, have the opportunity to succeed and thrive. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals: Training, classes, and professional development Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the

EAP:

mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living/Convenience Services:

Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. Other Information Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.