An Eligibility Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. May assist eligible applicants with enrolling in a program.
Insurance & Community Specialist You belong here! At Woodland Centers, we are building a culture where our employees are valued for the contributions and knowledge they bring. From the moment you are hired, we are committed to growing your capabilities. The Insurance & Community Specialist works with clients to address insurance needs, coordinate referrals, and connect them with appropriate programs and community partners while maintaining accurate records and monitoring insurance coverage, needs, and lapses. Full-time position, Monday through Friday.
Job Duties:
Assist clients with insurance applications, renewals, and related documentation. Coordinate insurance reinstatements following coverage lapses. Verify insurance eligibility and benefits. Explain insurance options and coverage. Help clients resolve insurance issues. Work with Medicaid, Medicare, and commercial insurance plans. Develop a community network of services and programs and assist client with scheduling external appointments and referrals with community navigators/agencies. Provide outreach to community partners. Manage and track program databases to determine insurance coverage, needs, and lapses.
Requirements:
Minimum of two years of experience working with health insurance and billing. Ability to work independently. Ability to work with diverse populations including age, gender, ethnicity, and cultural components of all WC clients. Skilled in planning, problem solving, and decision-making. Must be highly organized and creative with an ability to locate resources for clients as needed. Exceptional organization and communication skills (written and oral). Must possess a valid driver's license and a willingness to travel within our seven counties. Woodland Centers offers excellent benefits for full-time employees that begin the first day of the month after you start. Medical/Dental/Vision- Single, Single + One, and Family HSA and FSA Options MN Paid Leave Long Term Disability Life Insurance Paid time off benefits for full-time employees begin accruing from the date you start and there is no waiting time to use these benefits: 8 paid holidays (Including day after Thanksgiving/Christmas Eve) 3 floating holidays 15 days vacation (accrued per payroll, increases one day each year to a max of 25 days) 6 days sick leave (accrued per payroll) 6 days personal leave (accrued per payroll) Our Mission We support people of all ages in finding hope and recovery.
Our Values Willingness:
We do what it takes.
Knowledge:
We seek to understand, learn and grow.
Leadership:
We inspire change.
Client-Centered:
We individualize wellness strategies for clients. We believe in empowering each person's unique journey toward well-being, reducing disparities, and fostering an inclusive workplace.
Job Type:
Full-time Pay:
From $26.73 per hour
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Loan forgiveness Paid time off Parental leave Vision insurance
Experience:
Health Insurance and Billing:
2 years (Preferred)
Language:
English (Required)
License/Certification:
Driver's License (Required) Willingness to travel: 50% (Preferred)
